Call Center Executive - Riyadh, المملكة العربية السعودية - Talent Pal

وصف

JobDescription

• Attend and manage formalcalls and provide accurate and concise information without anydelay.
• Provide accurate information to thecaller catering to all the necessary inquiries.
• Explain all the essential details of the organizationsproducts and services to captivate the customersattention.
• Develop longterm contacts throughqualitative telephonic discussions and conversations.
• Manage a comprehensive call center record by storing datarelated to all incoming and outgoing official telephonicconversations.
• Offer optimum call supportservice by initiating conversations in a respectful and welcomingtone.

Skills

• Prior exposure to working in a call center or customerservice support profile.
• Good command ofverbal communication skills to intrigue the listener and provideaccurate information.
• A passionate individualwith the potential to handle multiple activities while attending acall simultaneously.
• Proficient in usingmodern communication tools and software for facilitating formalroutine processes.
• Polished convincing andnegotiations skills.
• Flexibility and opennessto innovation and improvement