Operations Manager - Durban, المملكة العربية السعودية - Puratos

    Puratos
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    دوام كامل
    وصف

    POSITION OVERVIEW

    Reporting directly to the Branch Manager/National Operations Manager, the successful candidate for this key function will be responsible for:

    • To provide customer service through efficient delivery of products to customers.

    KEY TASKS

    Manage delivery of products to customers

    • Assess daily transport requirements based on Truck Routing done on the previous day by Route Planners
    • Oversee and assist in loading of products onto trucks
    • Supervise Pullers in cleaning of cages after loading of trucks is completed

    Ensure transport availability

    • Hold Meetings with Transport Supervisor to schedule vehicles for service

    ​​​​​​​Attend to logistic enquires and vehicle breakdowns

    • Attend to queries from Telesales, Sales Reps, Drivers and Customers regarding deliveries
    • Respond to Bidtrack Vehicle Tracking enquiries regarding delivery trucks
    • Attend to all Vehicle Breakdowns reported

    Manage staff and admin related matters

    • Compile Timesheets for all staff in Warehouse and Distribution department
    • Process all staff leave application forms submitted by Warehouse & Distribution staff and forward to Payroll Office
    • Attend to all staff queries from Warehouse & Distribution staff
    • Recruit casual staff
    • Arrange transport for all delivery drivers arriving after 7PM
    • Complete night-out Allowance forms for country drivers
    • Supervise duties of staff reporting directly to Distribution manager

    Attend and Conduct Key Operations Meetings

    • Attend Sales meeting every 2nd week
    • Hold departmental meetings with Drivers and Truck Assistants every weeks on Monday mornings
    • Hold departmental meetings with Pullers every week

    Manage Food Safety

    • Implementation and control of the food safety system
    • Coordinate the work of warehouse staff in relation to food safety tasks.
    • Ensure that all records in relation to food safety are maintained
    • Carry out Food Safety training sessions
    • Act as food safety representative during audits.
    • Follow up on all Audit Non-Conformance

    Manage Health and Safety

    • Ensure that the requirements of the Occupational Health and Safety Act are complied with
    • Ensure all health and safety precautionary measures are implemented
    • Carry out Health and Safety training for staff

    Perform other duties as per operational requirements.

    JOB REQUIREMENT

    • Matric Grade 12 and knowledge of Freight Transport Systems; National Diploma in Logistics is preferred.
    • 3-5 years' in a logistics environment.
    • Computer literacy: MS Office suite Outlook, PowerPoint, Excel, Word, SharePoint and WMS Johannesburg branch only
    • Communicate with staff at all levels; communicate with persons outside the organisation; negotiate with customers; establish and maintain interpersonal relationships.
    • Written comprehension – the ability to read and understand information and ideas presented through spoken words and sentences.
    • Good communication skills - English is a prerequisite.
    • Ability to read and write in English and any other languages
    • Good personality, hardworking, team work, service orientated, creative, innovative, trustworthy, open to learn from feedback.