Supervisor - Riyadh, المملكة العربية السعودية - Rentokil Initial

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    دوام كامل
    وصف

    • Implement the standards set in our Operations Manual.
    • Conduct daily quality control spot-checks to verify the job is done properly as per company standards.
    • Lead the treatment execution in difficult pest control situation, coach and support teams in large projects.
    • Provide outstanding service during treatment visits while adopting professional vocabulary and proper communication with clients.
    • Schedule, perform and train technicians and other field teams on equipment's maintenance.
    • Define time, products and manpower needed for pest control services for specific type of clients.
    • Assist the Technical Engineering unit in preparing Work Accident Declaration Reports.
    • Conduct on-boarding trainings for all new field joiners and on-the-job training for all departments' new joiners.
    • Assist the Sales team in surveying specific client premises.
    • Conduct the field trial of new products' and raise comments to the Technical Engineering unit.
    • Monitor service quality through site inspections, service paperwork and reports, and direct communication with customers.
    • Communicate and coordinate with maintenance and storage staff to follow up on the status of their machines and tools.
    • Fill assigned reports (Quality Progress Report, Critical Area Report, Quality Control Checklist, etc.) and submit them to FQA Manager.
    • Assist Operations Officers while doing the monthly vehicle check-up.
    • Assist Accounting department while doing their monthly vehicle inventory report.
    • Perform all tasks in conformance with our safety and security standards.
    • Perform any other assigned tasks specially supporting and replacing other team members.