Technical Support Engineer - Al Madinah
منذ شهر
Job summary
Provide L2 technical support across multiple customer accounts within agreed SLAs Own incidents end-to-end resolve daily requests password resets data corrections monitor and maintain systems on VMs and Kubernetes run SQL for reports/data fixes apply patches/upgrades and collaborate with engineering and account teams Continuously improve processes tooling and documentation
وصف الوظيفة
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