IT Support Specialist - Riyadh, المملكة العربية السعودية - Rentokil Initial

    Default job background
    دوام كامل
    وصف

    Responsibilities

    • Providing technical support to colleagues and users, assisting them with hardware, software, and other IT-related issues
    • Establishing and maintaining systems and processes to support the company's IT infrastructure
    • Troubleshooting incidents and escalating issues to the appropriate teams, when necessary
    • Participating in the development and implementation of new IT projects and initiatives
    • Ensuring data security and backup are maintained at all times
    • Conducting regular preventative maintenance activities on IT equipment
    • Maintaining and updating IT inventory records

    Requirements

    • Bachelor's degree in Computer Science, Information Technology or related field
    • Relevant experience in IT support role
    • Excellent analytical and problem-solving skills
    • Strong understanding of Windows operating systems, Active Directory, and Exchange
    • Experience with networking and network technologies
    • Knowledge of server hardware and software
    • Good communication skills, able to communicate technical information to non-technical people