IT Support Analyst - Riyadh
منذ شهر
Job summary
We are looking for a proactive and customer-focused IT Support Analyst to join our IT Operations team.In this role, you will provide end-to-end technical support to users across Maximus offices in the Kingdom, ensuring smooth day-to-day IT operations and high service quality.
- Provide 1st, 2nd, and 3rd line IT support for end-user issues, requests, and inquiries.
- Configure, deploy, and manage end-user devices (desktops,laptops,s smart phones).
- Create,maintain,and manage standardized desktop images
- Develop automation scripts to reduce manual IT administration
- Perform root cause analysis for recurring issuesand implement permanent solutions
- Identify suitable hardwareand software solutionsbased on business needs(li >Coordinate with IT vendorsandsuppliersfor repairsandechnicalsupport(li >
وصف الوظيفة
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