Are You Aware of Complexity in Pharma?
Identified in one survey study, the following are the top 25 sources of complexity in Pharma. This information can be used by pharma companies to identify where they should focus their complexity reduction efforts.
1. Changes in customer behavior
2. Fluctuations in the performance of the economy
3. Changes in company core strategy
4. Launching new products/services
5. Use of the internet and online technologies
6. IT systems
7. Changing technology within your market
8. Number of new hires made a year
9. Changing an existing product/service
10. The core business strategy itself
11. Internal communication processes
12.Number of strategic initiatives pursued
13. The number of competitors in your market
14. Clarification of roles and responsibilities
15. Diversity of customer demands
16. Measuring and reporting on KPIs / balanced scorecard objectives
17. Annual budgeting process
18. Hiring staff
19. Creating a new product or service
20. Inter-firm networks (e.g. suppliers, customers, etc.)
21. Number and variety of specialist roles
22. Customer support
23. The amount of innovation launched into your market
24. Making capital expenditure decisions
25. Major project processes
You can analyze these as related clusters of complexity sources that most strongly impact the productivity and performance of managers and employees in pharma firms.
(Abstract from the source: “True Cost of Complexity in the Pharmaceutical Sector ” | A Survey Study by Simplicity | © 2012 Simplicity Partnership LLC., London, UK– www.simplicitypartnership.com)
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