Mohammed Abdul Jawad

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Are You Aware of Complexity in Pharma?

Are You Aware of Complexity in Pharma?

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Identified in one survey study, the following are the top 25 sources of complexity in Pharma. This information can be used by pharma companies to identify where they should focus their complexity reduction efforts.

1. Changes in customer behavior

2. Fluctuations in the performance of the economy

3. Changes in company core strategy

4. Launching new products/services

5. Use of the internet and online technologies

6. IT systems

7. Changing technology within your market

8. Number of new hires made a year

9. Changing an existing product/service

10. The core business strategy itself

11. Internal communication processes

12.Number of strategic initiatives pursued

13. The number of competitors in your market

14. Clarification of roles and responsibilities

15. Diversity of customer demands

16. Measuring and reporting on KPIs / balanced scorecard objectives

17. Annual budgeting process

18. Hiring staff

19. Creating a new product or service

20. Inter-firm networks (e.g. suppliers, customers, etc.)

21. Number and variety of specialist roles

22. Customer support

23. The amount of innovation launched into your market

24. Making capital expenditure decisions

25. Major project processes

You can analyze these as related clusters of complexity sources that most strongly impact the productivity and performance of managers and employees in pharma firms.

(Abstract from the source: “True Cost of Complexity in the Pharmaceutical Sector ” | A Survey Study by Simplicity | © 2012 Simplicity Partnership LLC., London, UK– www.simplicitypartnership.com) 


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