Mohammed Abdul Jawad

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The Illusion of Quality

The Illusion of Quality=

FREE VIDEO LECTURE - Download 'Certificate of Attendance' after passing the QUIZ with 80% or higher.

The Illusion of Quality: A Discussion of Roadblocks to Laboratory Quality and Case Studies of How to Make Things Better


Video Lecture Details

  • Credits: 1.0
    • CME
    • P.A.C.E.
      • For CLS: Supervision/Administration, Quality Control/Quality Assurance, and Safety
      • For Doctors: General (AMA Category I)
  • Video Length: 57m, 49s

Method of Participation: 

To receive a statement of credit, you must:

  • Watch the video in its entirety
  • Successfully complete the video post-test (80% or higher)
  • Submit certificate completion information
  • Receive the course evaluation


The purpose of this presentation is to emphasize the need for every laboratory to continuously review its quality processes. The recent changes surrounding Equivocal QC practices provide an opportunity for laboratories to ensure minimum requirements are met and a chance to move towards raising the bar internally for quality requirements. Practical and real-world examples of how to prepare, implement, and measure the impact of changing quality will be presented and discussed.

Originally presented on June 25, 2015 in Salt Lake City, Utah.

Lecture Presenter

Frederick G. Strathmann, PhD, DABCC (CC, TC)

Medical Director, Toxicology Laboratory
ARUP Laboratories
Associate Scientific Director, Mass Spectrometry
ARUP Laboratories
Assistant Professor of Pathology
University of Utah School of Medicine


After this presentation, participants will be able to:

  • List several areas of the specimen life cycle where risk assessment is needed.
  • Compare an equivocal QC plan with an IQCP.
  • Discuss available methods and techniques to acquire a current state assessment of laboratory quality.
  • Develop a plan to implement a change to current quality practices.
  • Demonstrate the positive outcomes of a successful quality redesign.

Sponsored by:

University of Utah School of Medicine, Department of Pathology, and ARUP Laboratories

NO FEE is associated with this continuing education activity. All CE credit granted on this website ( is provided as a service to medical laboratory professionals as part of the academic mission of the University of Utah’s Department of Pathology and ARUP Laboratories. After completing the post-test and submitting your information where prompted, a certificate will be generated and available for printing or saving.

Source: ARUP Lab  - Image source: 

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