Alaa Elansary

•  Alfa (Alfaisaliah Group) Piatto Restaurant (Fine dine-in) 2013-2024
• R e s t a u r a n t m a n a g e r
• -Achieves restaurant operational objectives by contributing information and Recommendations to strategic plans & preparing and completing action plans.
• Assist in any areas of the restaurant when staffing constraints require.
• Train and coach staff on guest services principles and practices.
• -Implement new company policies and procedures by developing plans and instructing staff.
• Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement.
• Control operational costs and identify measures to cut waste.
• -Create detailed reports on weekly, monthly and annual revenues and expenses
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• 2011 – 2013  HB Brands, Canton Restaurant 
• A s s i s t a n t M a n a g e r
• -Organize & Supervise shifts.
• -assist Restaurant Manager with The Planning & Executing of Achieving Monthly Labor &food Cost Goals.
• -Resolving customers' questions and grievances in a professional manner. Monitored employees to ensure performance expectations are met.
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•  2010 – 2011 London Fish & chips Riyadh
•  A s s i s t a n t m a n a g e r
• -daily & monthly inventory                   
•  - Minting prep & level stock
• staff training - inventory control, ordering, food sanitation and quality control of food products
• Motivate employees to work and focus on their tasks. Take disciplinary action when necessary.
• Monitor and boost customer satisfaction.
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•  2008 – 2010 Caribou Coffee, Riyadh
• A s s i s t a n t m a n a g e r
• -daily &monthly inventory
• minting prep & level stock
• staff training - inventory control, ordering, food sanitation and quality control of food products
• implement company policy.
• Motivate employees to work and focus on their tasks.

Take disciplinary action when necessary. Monitor and boost customer satisfaction.

• food saftey level 3
• hotel management 
• P& l