Bassel Al-Hassan

I am looking for a challenging position that will allow me to further enhance experiences while positively contributing and influencing the performance of your organization.

My personal characteristics include dedication to work, strong personal values of honesty and integrity. 

InterContinental Hotels Group (January 2022 – Present)Sales Executive:

• Establishing new business and maintaining existing business accounts.
• Selling packages for rooms and Food & Beverage.
• Providing tours and Organizing events for corporate clients.
• Entertaining the business requirements of existing key account clients.
• Assisting in the sales plan and implementing tactics to achieve budget.
• Monitoring competitive set and communicate tactical changes to management. 
• Working closely with travel agencies to secure business.
Reservation Agent - Sales & Marketing:
• Supervising the hotel’s reservations and verified email requests are answered in a timely and efficient manner.
• Providing hotel’s management with daily revenue reports for reservation.
• Training new employees in the reservation department.
• Ensuring reservations for groups and guests based on their various requirements.
• Supporting guests by managing incoming calls and ensuring to respond to guests’ queries.

Landmark Group (October 2021 – January 2022) Business Manager:

• Dealing with staff development and training.
• Supervising the staff head counts during peak and non-peak timings.
• Managing online purchasing operational process.
• Maintaining high standards of visual appearances and merchandise standards. • Managing instore customer service and quires.
• Ensuring compliance with health and safety.
• Supervising good receiving and goods out.
     

Rose Lingerie (May 2019 – June 2019) Social Media & Telemarketing:

• Encouraging clients to buy through Instagram, Facebook, and utilizing ePayment Gateway.
• Completing Orders by recording names, addresses and purchases.
• Targeting clients by updating them through emails of our new posts related to our new products.

 • Contacting regularly our small stores to sell them our products.

Rose Lingerie (May 2018 – June 2018 & May 2017 – July 2017) Marketing:

• Contacting small retailers to sell them our new products.
• Supporting our branch managers to introduce new products.
• Executing the plan for sales (discounts, coupons).
• Following up with social media companies regarding displaying our products and services.

Graduated from one of the top 100 universities in the world with a bachelor degree in Chemistry. 

GPA 3.25 out of 4