HIDAYATULLAH HUSSAINI SYED

Career Objective: - My career objective is to add valuable assets to our esteemed 
organization as an active member, supporting multi-platform as a 
Senior IT Support Specialist with over 18+ years of experience.
Positioning yourself in life to utilize your abilities and talents and 
achieve professional development while being resourceful, 
innovative, and flexible.

Managing Microsoft 365 System Center Active directory Microsoft Azure & Microsoft team
manage and maintain Email services for the Administration Staff Members, Teachers &
Students, and prepare monthly analysis reports.
Maintaining a system of Claserra and McGraw-Hill portals,
Managing and configuring Cisco routers, switches, and Fortinet firewalls.
As well as providing standard services to end-users such as CPU updates, backups, and printers.
installations, maintaining wireless networks, etc.

 Installations and maintaining access point wireless networks, etc. 
Maintained & install the in-house application ESOS for the teachers. 
Coordination with local ISP for connectivity problems.
 Installation of VPN for roaming laptops.
 Backup and Disaster Recovery process documentation and its 
Implementation for Windows Environment.
 Responsible for taking the daily backup on a Tape drive.
 Installing & Configuring standalone & Network Printers.
 Experienced in handling Microsoft Office 365 center, and 
Configuring Microsoft Outlook.
 Complete Help Desk (Hardware & Network) Support for Head Office 
& other locations. 

I have over 18+ years of experience with an MBA in IT, as well as a Microsoft Certified Systems Administrator (MCSA), Microsoft Certified IT Professional (MCITP), and Cisco Certified Network Associate (CCNA) MBA Master in IT