Mohamed Elkhodary

I am a value-driven Techno functional and service delivery lead with 22+ years of success in aligning cutting-edge technology and digital solutions in healthcare for better and safer Healthcare quality of service, business efficiencies, and value. 

I have a crucial footprint in Information Technology Management, Service Delivery, infrastructure, Cybersecurity, Risk management, Project management, IT Digital Transformation, Emerged Technologies (RPA, IoT, AI), Document Management, Hospital Information systems (HIS), revenue cycle management (RCM), Enterprise Resource Planning (ERP) and Electronic Medical Record (EMR) Implementation.

Accomplishments:

- Successfully rolled out the implementation of unified HIS, EMR, ORACLE EBS, and Document Management systems for a new hospital, and Primary Care Center, ensuring proper and secure accessibility.

- Successfully Built a well-trained RPA team and developed numerous processes for better business efficiencies and cost reduction, with an actual net savings of more than two M SR and planned for a minimum of one hundred processes with ROI exceeding 15M SR within three years. 

 Utilizing the emerged technology for the benefit of the patient experience such as internal navigation and notification system and Chatbot to support state-of-the-art Internet of Things (IoT) and AI.

- Successfully mitigate the downtime risk by building a contingency and recovery plan, and a disaster recovery site.

-successfully led IT multifunction team covering ERP, HIS, RPA, development, Infrastructure, Cybersecurity, DBA, BI, and Service delivery.

-Led and collaborated with Quality Departments regarding CBAHI and JCI accreditation’s IT chapters. 

-Led the IT and Cybersecurity chapters in HIMSS6 and HIMSS7 accreditations.

-Led the Cybersecurity Compliant certificate ISO 27001.

-Led the development of IT and Cybersecurity Strategic Plans, IT Budgeting, IT scope of service, and IT policy and procedures.

- Successfully Built and implemented a unified Business application (HIS, EMR, ERP), which enabled a unified business process, database structure, Application release, and reporting templates with the unified support team for three hospitals. 

- Successfully implemented HIS, EMR, and ERP for a specialized chronic care hospital.

- Successfully implemented specialized ophthalmology EMR, in specialized ophthalmology ambulatory hospitals and centers.

Dr. Soliman Fakeeh Hospitals – KSA 4-2019 – Current Job

Chief Information Officer

• Successfully rolled out the implementation of unified HIS, EMR, ORACLE EBS, and Document Management systems for a new hospital, and Primary Care Center, ensuring proper and secure accessibility.
• Successfully Built a well-trained RPA team and developed numerous processes for better business efficiencies and cost reduction, with an actual net savings of more than two M SR and planned for a minimum of one hundred processes with ROI exceeding 15M SR within three years. 
• Utilizing the emerged technology for the benefit of the patient experience such as internal navigation and notification system and Chatbot to support state-of-the-art Internet of Things (IoT) and AI.
• Successfully mitigate the downtime risk by applying a contingency & recovery plan, and a disaster recovery site.
• Successfully led IT multifunction team covering Oracle ERP (Techno-Functional), HIS, RPA, development, Infrastructure, Cybersecurity, DBA, BI, and Service delivery.
• Led and collaborated with Quality Departments regarding the CBAHI and JCI accreditation’s IT chapters. 
• Led the IT and Cybersecurity chapters of HIMSS6 and HIMSS7 accreditations.
• Led the Cybersecurity Compliant Certificate ISO 27001.
• Led the development of IT and Cybersecurity Strategic Plans, IT Budgeting, IT scope of service, and IT policy and procedures.
• Building a unified communication and collaboration among IT and OULs and the Business users.
• Assessing the Existing Infrastructure (Network/systems/security) and building a Hybrid environment represented in a New modern Datacenter with NCA, uptime standards, and Cloud.
• Successfully deployed document management System within the digital transformation and paperless strategy.
• strategically and operationally Plan for the digital transformation using integrated solutions, equipment interfacing, optimized business workflow, DMS workflow, and RPA.

Mutabagani group of Hospitals – KSA 1/2018– 4/2019

IT Head

• Assessing the Existing IT staff and building a capable IT team of all expertise to achieve the Organization’s Objectives in the short term and long term. 
• Assessing the Existing Infrastructure (Network/systems).
• Assessing the existing Business Application (Development/work cycles), and ensuring a unified Business application, which enables a unified business process, unified database structure, unified Application release, and unified reporting templates.
• Preparing the environment for digital transformation and centralized IT solutions.
• Ensure comparative and timely decision support information through consolidated reports and a command center, covering the three hospitals.
• Strategically plan for evolving and enhancing the current Application to cope with the recent technology and build and manage the needed calibers to achieve such objective.
• Building a full IT infrastructure (Networking, Servers, storage, Backup & DR, security, Telephone System, Monitoring Camera system, PMI) to cope with the digital transformation and centralization.
• Setting corporate-level information technology strategies, policies, and procedures.

Accomplishing corporate-level financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; and initiating corrective action. Procedures and overall IT performance.

Chronic Care Specialist Medical Center – KSA 9/2016-1/2018

Information System Director

• Building a full IT infrastructure and Low current systems for a new Hospital (Networking, security, Telephone System, Monitoring Camera system, PMI).
• Deploying a full IT paperless solution including HIS, EHR, ERP, and HRM. (EVOSYS, NORAH).
• Building a full IT system administration, Messaging, Disaster Recovery, and Intranet.
• Setting information technology strategies, policies, and procedures.
• Accomplishing financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; and initiating corrective action. Procedures and overall IT performance.
• Coordinating priorities between the IT department and user departments; and -Reviewing the adequacy and allocation of IT resources in terms of funding, personnel, equipment, and service levels
• Maintaining staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
• Maintaining the organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.

Magrabi Hospitals and Centers – KSA 9/2008- 9/2016

Western Region IT Manager

• Responsible for the Western region Information Technology Department, which includes, Main Hospital plus 5 branches covering Jeddah and Makah
• Recommending information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; and anticipating requirements.
• Accomplishing financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; and initiating corrective action.
• Maintaining quality service by establishing and enforcing organization standards.
• Approving and monitoring projects, IT budgets, priorities, standards, procedures, and overall IT performance
• Coordinating priorities between the IT department and user departments; and -Reviewing the adequacy and allocation of IT resources in terms of funding, personnel, equipment, and service levels
• Maintaining staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
• Maintaining the organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
• Participating, and managing group of achievements in the field of Application implementations and upgrades
  • Shifting from Patient traditional medical files to Electronic Medical records (IFA)
  • Financial ERP application IDMS7
  • Hospital and administration Applications (HMIS/MRM)
  • Developing the clinical workflow including all the used forms to be optimized to cope with the new EMR.
  • IT helpdesk and asset management application (ManageEngine – plus service disk)
  • Centralized and integrated time Attendance Solution
• Achieving group of system and network implementations:
  • Preserves assets by implementing disaster recovery & backup procedures & information security and control structures.
  • Domain and system administration implementation
  • IP telephone implementation
  • Inter-branch connectivity with quality assurance
  • Network upgrades, firewalls, content filtering, Web Acceleration, and wireless coverage implementation
  • Exchange mail server
  • Configuration manager server
• Achieving the organization’s JCI accreditation twice
• Achieving the organization’s CBAHI accreditation twice
• Participates in developing business continuity plans.
• System cycles and workflow design and enhancement
• Querying system business cycle development

AL Zuhair Medical Center – Kuwait 7/2006- 8/2008   

IT Manager

• IT department planning and auditing.
• Hospital, financial, and administration Applications implementation (DMS - HMIS/IDMS7)
• Domain and system administration implementation
• IP telephone implementation
• reports design and necessary development
• system cycles and workflow design and enhancement
• DB Backend administration and tuning
• Unix monitoring
• Advertisement design

Dar Al Fouad Hospital – Egypt 9/2001–7/2006  

Assistant Application Manager

• ORACLE DB back-end Maintenance, monitoring, and administrating with ORACLE tools (ORACLE, power builder, toad)
• Oracle (forms, reports), Visual Basic and Access Developer
• Network Installation, Maintenance, Troubleshooting and Administration 
• ORACLE Application (DMS – HMIS/IDMS7) Migration, Maintenance, troubleshooting, implementation, Testing and training.
• Intranet design and maintenance and Internet supervision.
• PC Installation, Maintenance, and troubleshooting
• Coordinating between the hospital and cooperating companies
• Telecommunication & video conference conducting, supervising, and maintaining. 
• General Support and Training In office Application and Others
• ISO Auditing
• Achieving with the organization JCI accreditation 

2018, MSc in Info Systems Mgmt. University of Liverpool

1997, B.A., Accounting   Ain Shamse University

• Certified Information Systems Auditor CISA
• ISO 9001:2000 
• Symantec Net Backup
• Oracle RDBMS, SQL & PL/SQL, ORACLE DEVELOPER, Sybase PowerBuilder
• Visual basic 6
• Java certification Java 2 (Sun) JDK1.3
• MCSE (Messaging & Security)
• Dale Carnecie management course
• Leadership, Strategic Planning, and Negotiation skills
• PHOTOSHOP and filters in professional projects
• ILLUSTRATOR and advertising design
• Maintenance and Troubleshooting

Information system, programming Concepts, Data Base & ER Diagram, Network, Object Oriented Analysis and Design, UML, HTML and SQL, Unix, Linux