Sahar Abdelrahman

Highly motivated and results-oriented IT professional with 5 years of experience in project management, leveraging Agile
methodologies, project management tools, and security measures to optimize project outcomes. Proven ability to
manage multiple projects simultaneously, prioritize tasks, and work under pressure. Skilled in communication, interpersonal,
and team management skills, with excellent problem-solving and analytical skills.

• Led and managed more than 10 IT projects, ensuring alignment with strategic goals, compliance, and security
measures
• Developed comprehensive project plans, including scope, timeline, resources, and budget, utilizing Agile
methodologies and project management tools such as Jira, Asana, and Trello
• Utilized risk management and mitigation strategies to minimize project risks
• Successfully delivered Online Self-Service Software, resulting in a significant reduction of customer service wait time
by over 90%, improving client satisfaction and customer experience

Master of Information Technology - Electronic Buisness Section 2019