- Manage a portfolio of customersserving as their primary business point of contact throughout theirCX journey
- Understand customers'business value drivers, success criteria, and KPIs to developCustomer Success Plans (actionable blueprints by which the CustomerSuccess Manager and customers can achieve mutualsuccess)
- Prescribe the adoption and use ofproduct features/functionality and services to the achievement ofkey customer business outcomes
- Promotingcontinuous growth through the relevant innovationpath
- Establish a regular cadence of ExecutiveBusiness Reviews with the customer to track progress towards theirstated business objectives
- Drive continuousimprovement of customer advocacymeasures
- Prepare and deliver territory plans todefine account strategies and alignresources
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Sales and Customer Success Manager
منذ أسبوع
autobia Riyadh, المملكة العربية السعوديةنبحث في شركة أتوبيا عن موظفي مبيعات لقطع الغيار بالجملة لينضموا لعائلتنا: · - طبيعة العمل:_ · - البحث عن عملاء محتملين بشكل نشط، وتأمين فرص مبيعات جديدة لدفع النمو. · - اجراء زيارات مبيعات خارجية يومية للشركاء والعملاء المحتملين. · - الاطلاع على أحدث اتجاهات السوق والتقدم التكنول ...
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Customer Success Manager
منذ أسبوع
Salla Riyadh, المملكة العربية السعوديةSalla is a leading provider of information technology and services to businesses of all sizes. · We are currently seeking a skilled Customer Success Manager to join our team in a scaled accounts role. · As a customer success manager, you will be responsible for ensuring that our ...
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Customer Success Manager
منذ أسبوع
Teradata Riyadh, المملكة العربية السعوديةCustomer Success Manager Telecom Industry · What You'll Do · In this role you will, own the account strategy for engagement, adoption and success planning. · Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, cust ...
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Customer Success Manager
منذ 4 أيام
SITA Switzerland Sarl Riyadh, المملكة العربية السعوديةOverview: · **Customer Success Manager** · As Customer Success Manager your primary objective of this role is to make SITA customers successful and seen as a business partner. Partnering with customers (up to VP level) on SITA Service Management solutions that will help our custo ...
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Customer Success Manager
منذ أسبوع
Contentsquare Riyadh, المملكة العربية السعوديةContentsquare is a global digital experience analytics company empowering the brands you interact with every day to build better online experiences for all. Since our founding in France in 2012, we have grown to be a truly global and distributed team - known as the CSquad - repre ...
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Customer Success Manager
منذ 5 أيام
Bayzat Riyadh, المملكة العربية السعودية**Who we are**: · Known as the Work Life Platform, Bayzat is one of the leading employee benefits SaaS platforms that is on a constant mission to · **make a world class employee experience accessible to every company**. We are redefining the way work works for the better, making ...
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Customer Success Manager
منذ 5 أيام
Midis Group Riyadh, المملكة العربية السعودية**Job Information**: · Company Name · **MDS For Computer Systems** · *** · Department Name · **SI - Professional Services** · *** · Industry · **IT Services** · *** · Work Experience · **4-5 years** · *** · City · **Riyadh** · *** · State/Province · **Ar Riyad** · *** · Country · ...
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Customer Success Manager
منذ 5 أيام
SKS Enterpprise Riyadh, المملكة العربية السعودية**Position Name -** **Customer Success Manager · **Location**: · - Riyadh, Saudi Arabia · **Experience Range -** **4 to 7 years · **Work Model -** **Work from Office · **Mandatory Requirement**: · - Minimum of 5 years of quota-carrying sales experience at a software/technology co ...
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Partner Success Manager
منذ 4 أيام
Fresha Riyadh, المملكة العربية السعودية**Arabic speaking is a mandatory requirement · Our high-traffic booking platform has quickly become a game-changing industry leader, with users in over 120 countries. We're backed by top-tier international investors and with a $152M Series C round, and we're looking to deploy tho ...
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Customer Success Manager Indonesia
منذ أسبوع
Freterium Riyadh, المملكة العربية السعودية**ABOUT FRETERIUM** · Freterium is a cloud-based transport management SaaS that offers the easiest and most automated way for manufacturers, retailers, and logistics firms, to manage their daily road freight shipments. · Relied on by global brands including Danone, Mondelez, Jumi ...
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Customer Success Renewal Manager
منذ 6 أيام
SAS Riyadh, المملكة العربية السعودية: · At SAS, where you start doesn't have to be where you end; and there is ample opportunity for internal career mobility. Whether you're looking to grow a new skill or experience a new role, there's no time like the present to take the next step; and we're here to support you in ...
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Customer Lifetime Success Manager
منذ 4 أيام
Philips Riyadh, المملكة العربية السعودية**Job Title**: Customer Lifetime Success Manager (MRI) META · **Job title**:Customer Lifetime Success Manager (MRI) META · Driving customer success on the Customer Lifetime Value (CLV) portfolio and products, driving overall business by providing clinical and technical product (m ...
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Advance Analytics Success Manager
منذ أسبوع
Avanza Solutions Riyadh, المملكة العربية السعوديةPosition: Advance Analytics Success Manager · Number of Positions: 1 · Location: Riyadh (KSA) · Experience: 5- 6 years · Education: Bachelor's degree in computer science, information technology · Contract: 12 Months Extendable · Job Responsibilities · - Oversee various products, ...
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Riyadh Customer Success Manager
منذ أسبوع
Astrolabs DMCC Riyadh, المملكة العربية السعودية**ABOUT ASTROLABS** · AstroLabs is committed to developing the tech ecosystem of the MENA region and is leading the charge in this effort. We enable the international expansion of organizations in the UAE and KSA, operate co-working spaces in Dubai and Riyadh, head the leading in ...
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Customer Success Manager
منذ أسبوع
Tempo Software Riyadh, المملكة العربية السعودية7+ years experience in B2B SaaSwithin Customer Success, Account Management, and/or ManagementConsulting. · Experience overseeing 5M+ ARR bookof business including direct responsibility for customer churn,product usage/utilization, renewal, health, andsatisfaction. · Has managed e ...
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Customer Success Manager
منذ أسبوع
Tempo Software Riyadh, المملكة العربية السعودية7+ years experience in B2B SaaS within Customer Success, Account Management, and/or Management Consulting. · Experience overseeing 5M+ ARR book of business including direct responsibility for customer churn, product usage/utilization, renewal, health, and satisfaction. · Has mana ...
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Customer Success Manager
منذ أسبوع
e-CENS Riyadh, المملكة العربية السعوديةAct as the main point of contactfor e-CENS for Mid-Market and Enterprise level customers and theirteam members. · Help Sales team withtechnical/strategic conversations withprospects. · Actively monitor client usage andidentify opportunities to upsell additional products andservic ...
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Customer Success Manager
منذ أسبوع
WorkFlex Riyadh, المملكة العربية السعودية· Act as a trusted advisor to ourcustomers, providing guidance and support to help them achievetheir business goals · Lead complexcustomer onboardings and training initiatives to ensure successfuladoption of products and services · Develop and maintain strong relationships with ...
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Customer Success Manager
منذ أسبوع
Global Blockchain Show Riyadh, المملكة العربية السعوديةClient Onboarding: Guide clientsthrough a seamless onboarding process, with a focus onunderstanding their needs in the context of Web3technologies. · Relationship Management: Developand maintain strong relationships with clients, leveraging yourexpertise in Web3 to understand the ...
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Customer Success Manager
منذ 4 أيام
e-CENS Riyadh, المملكة العربية السعوديةAct as the main point of contact for e-CENS for Mid-Market and Enterprise level customers and their team members. · Help Sales team with technical/strategic conversations with prospects. · Actively monitor client usage and identify opportunities to upsell additional products and ...