Hampton branch laundry supervisor in Al-Khobar - Al Khobar, المملكة العربية السعودية - Hilton

وصف

• Review shiftlogs/daily memo books and document pertinent information inlogbooks
  
• Receive, record,and relay messages accurately, completely, andlegibly
  
• Contact appropriateindividual or department (eg, Bellperson, Front Desk, Housekeeping,Engineering, Security/Loss Prevention) as necessary to resolveguest call, request, orproblem
  
• Dispatch bell staff or valetstaff as needed
  
• Communicate parkingprocedures toguests/visitors
  
• Maintain security ofvehicles and vehicle keys
  
• Monitorand maintain safety, security, and cleanliness of parkingareas/levels, and report any vehicles/safety hazards, unauthorizedpersonnel, or potential security problems to themanager/supervisor
  
• Notify LossPrevention/Security of any guest reports oftheft
  
• Answer, record, and processall guest calls, requests, questions, orconcerns
  
• Follow up with guests toensure their requests or problems have been met to theirsatisfaction
  
• Follow all companypolicies and procedures; ensure uniform and personal appearance areclean and professional; maintain confidentiality of proprietaryinformation; protect company assets; report work related accidents,or other injuries immediately upon occurrence tomanager/supervisor
  
• Welcome andacknowledge all guests according to company standards; anticipateand address guests serviceneeds
  
• Speak with others using clearand professional language; answer telephones using appropriateetiquette; exchange information using electronicdevices
  
• Develop and maintainpositive working relationships with others; support team to reachcommon goals
  
• Enter and locatework-related information using computers and/or point of salesystems
  
• Stand, sit, or walk for anextended period of time or for an entire workshift
  
• Read and visually verifyinformation in a variety offormats