Director of Medical Operations - Riyadh, المملكة العربية السعودية - Intelligent Solutions HR Consultancy

Fatima Al-Mansouri

تم النشر بواسطة:

Fatima Al-Mansouri

مسوّقة للمواهب لبيبي


وصف

General Overview:


Key Responsibilities:


  • Lead the clinic's Operations including medical, nursing, patient experience, and quality.
  • Oversee business growth and positive patient experience.
  • Manage the overall operations of the clinic, including budgeting, hiring, scheduling, and completing contracts.
  • Monitoring medical administration, patient's outcomes, and physician performance.
  • Provide daytoday leadership to various technical, professional, and/or administrative personnel engaged in specified project activities, as appropriate to the position.
  • Manage activities related to the delivery of medical care and clinical services such as cost management, utilization review, quality assurance, and medical protocol development.
  • Lead, support, and maintain the operational and clinical care teams, hiring, training, and coaching them to meet goals, and solving problems as they arise.
  • Develop, amend, and update medical policies and procedures.
  • Develop cooperation between physicians, paramedics, nurses, and medical departments and evaluate and manage any dysfunctions of medical units.
  • Assist in training, continuing education, and promotion of medical staff.
  • Ensure that medical staff and facility comply with the rules & regulations.
  • Manage and oversee all credit & insurance companies' daily transactions and their relevant procedures including the review of the medical service claims with timely forwarding to the related Insurance Companies & TPAs.
  • Collaborate with executivelevel management in the development of performance goals and longterm operational plans.
  • Work with finance managers in the development of financial and budgetary plans.
  • Analyze current operational processes and performance, recommend solutions for improvement when necessary.
  • Manage and run a wide variety of projects including but not limited to: Transformation Projects, IT implementations, Business Process Reengineering, Feasibility Studies, etc.
  • Establish and lead CBAHI Reaccreditation team.
  • Redesign Clinical quality System: Develop Clinical Protocols and Pathways with the relevant managers.
  • To ensure and to facilitate the implementation of the quality, infection control and safety standards, in coordination with the TQM & Administration departments.
  • Facilitate and coordinate CBAHI accreditation with all business unit leaders and to conduct a regular visit for all centers and provides a daytoday operational support.
  • Collaborate with the organization leaders to envision, develop, and implement the organization's quality and patient safety plan.

Requirements:


  • 10+ years of experience in medical management, corporate planning, clinics management.
  • 5+ years' experience in a hospital / Clinics administration role.
  • Experience in corporate finance and resource management.
  • Knowledge of relevant medical techniques and standards of care.
  • Demonstrated leadership and communication skills.
  • Excellent in written & oral communication skills (both Arabic & English)
  • Advanced communication skills: Listening, Empathy, Negotiation and Persuasion)
  • Leadership skills
  • Creative problemsolving.
  • Teamwork management skills.
  • Planning (strategic, operational, action planning).
  • Bachelor's degree in medicine is required, MBA is preferable.
Work Experience

5+ years

Industry

Other

City

Riyadh

Province

Riyadh

Country

Saudi Arabia

Postal Code

11564

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