1st Line IT Support Engineer - Hofuf, المملكة العربية السعودية - Penspen
وصف
Main Purpose of Role:
The 1st Line IT Support Engineer will support the business through solving IT issues, completing Service Requests and helping increase efficiency of business processes.
Knowledge / Experience (Skills):
- Experience with Microsoft desktop operating systems, Active Directory, Intune, and hardware diagnostics.
- Experience working in a teamorientated, collaborative environment.
- ITIL operational framework experience
- Flexibility in work time and location with a willingness to travel to any Penspen sites as may be required.
- Application support experience with Microsoft Office and O365
- Good knowledge of cloudbased video conferencing systems e.g, Teams, Zoom etc., and modern hardware endpoints.
- Knowledge of mobile devices and their configuration.
Qualifications:
- 12 year's experience working within an IT Environment
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