Operations Manager - Riyadh, المملكة العربية السعودية - Talent Pal
وصف
Key Responsibilities:
The Operations Manager will have the following key tasks:
- Act as a single point of contact and develop positive relationships with the client for all facilities management services issues in the area of responsibility
- Respond to problems and concerns, implementing policy, rules, and regulations
- Manage onsite facilities management operation teams
- Manage contractual relationships and work with the client's representatives to assure excellent service delivery to client's locations
- Support the account management team to monitor and modify the services deliverables
- Review and establish procedure playbooks that demonstrate performance is being consistently delivered
- Manage the effective implementation of health, safety, security
Requirements:
- Extensive experience in managing, developing, and upskilling teams in areas such as security, maintenance, cleaning, and front of house
- A background in a 57 star hotel or Butler service
- Exceptional customerfacing and operational experience
- Strong communication and interpersonal skills
- Excellent problemsolving and decisionmaking abilities
- Knowledge of health, safety, and security regulations
- A proven track record in delivering highquality facilities management services
- Bachelor's degree in Facilities, Real Estate Management, or equivalent through experience
- Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative to maintenance/engineering
- Strong communication, negotiation, and analytical skills with excellent MS Office Suite skills
- Ability to lead Change Management programs
- Ability to manage multimillion Pound/Dollar budgets
- Demonstrable Health & Safety knowledge and/or experience (IOSH minimum)
- Proven record of providing excellent internal and external customer service
- Ability to comprehend, analyze and interpret complex business documents and can respond effectively to highly sensitive issues
- Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups
- Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action
- Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations
By joining our client's team as an Operations Manager, you will have the opportunity to work with a prestigious provider of real estate and facilities management services.
You will be responsible for managing and delivering high-quality services and developing strong relationships with both internal and external stakeholders.
In addition, our client offers competitive compensation packages and opportunities for professional growth and development. You will be part of a dynamic and diverse team, working in a challenging yet rewarding environment. Our client is also offering a full relocation package.This job has been sourced from an external job board.
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