وظائف
>
Mecca

    Senior Service Operation Manager - Mecca, المملكة العربية السعودية - Talent Pal

    Talent Pal
    Talent Pal Mecca, المملكة العربية السعودية

    منذ أسبوع

    Default job background
    وصف

    Job Title: Senior Service Operation Manager

    Job Description: Position Senior Service Operations Manager Region Jeddah Department Operations Reports To Senior Service Manager Direct Reports Shift Duty Managers Senior shift leaders Shift Leaders Work Pattern (Day/Shift)

    Knowledge:

    • 1 Bachelor/Masters in engineering (Technical Electrical or Mechanical)
    • 2 Lean Six Sigma Certificate
    • 3 Certified Operations Manager (COM) is a plus

    Key Experiences:

    • 1 8 Years of Experience in Operations or technical function (Electrical or Mechanical).
    • 2 5 Years Experience in Managing / Leading a team

    Job Purpose Statement: Manage the Operations crew and activities to assure the service contract deliverables.

    Key Activities:

    • 1 Manage Operations Crew to Ensure optimal manpower & skills distribution.
    • 2 KPI Reporting and major incident reporting (based on root cause analysis RCA)
    • 3 Communication and coordination with stakeholders during operation and in case of major breakdowns
    • 4 Initiate and drives improvements regarding processes procedures and systems used
    • 5 Team Management Escalation management and stakeholder management.
    • 6 Work collaboratively with different departments to ensure achieving contract deliverables and KPIs
    • 7 Design and create plans of action for the various stages of the service operations process
    • 8 Oversee recruitment hiring and training of new employees
    • 9 Monitor team productivity and address issues as they arise to ensure maximum efficiency and consistent service experiences
    • 10 Daytoday management of all customerfacing teams to ensure all teams work towards the same goals
    • 11 Continuously monitor metrics and leverage customer feedback to drive continuous improvement of service practices
    • 12 launch new initiatives and projects that improve upon supportrelated processes to meet changing customer needs
    • 13 Budget control managing monitoring and adjusting budget to ensure that the business remains on track to meet companies financial goals and deliver on the organizations objectives
    • 14 Run a safe injury/accidentfree workplace

    Job Requirements: null


    This job has been sourced from an external job board.
    More jobs on
  • Talent Pal

    Operations Manager

    منذ أسبوع

    Talent Pal Makkah, المملكة العربية السعودية

    We are currently in search of a dynamic and resultsdriven Operations Manager to join our team and take charge of the execution of various projects primarily within the IT/AI sector with the potential for involvement in other business ventures. You will play a pivotal role in ensu ...

  • Talent Pal

    Operations Manager

    منذ أسبوع

    Talent Pal Mecca, المملكة العربية السعودية

    We are currently in search of adynamic and resultsdriven Operations Manager to join our team andtake charge of the execution of various projects primarily withinthe IT/AI sector with the potential for involvement in otherbusiness ventures. You will play a pivotal role in ensuring ...

  • Accor Hotels

    Banquet Operations Manager

    منذ أسبوع

    Accor Hotels Mecca, المملكة العربية السعودية

    Excellent organizational skills and abilityto effectively manage banquet organization and planningprocesses. · The ability to deal with various servicesuppliers, such as hall rental, catering, entertainment, anddecoration services. · Knowledge of IT and software formanaging reser ...

  • Marriott International, Inc

    Guest Experience Expert

    منذ أسبوع

    Marriott International, Inc Makkah, المملكة العربية السعودية

    **Numéro de l'Emploi** · **Catégorie d'Emploi** Rooms & Guest Services Operations · **Lieu** Assila a Luxury Collection Hotel Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia, Saudi Arabia AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N ...

  • Marriott International, Inc

    Captain-bellstand

    منذ يومين

    Marriott International, Inc Makkah, المملكة العربية السعودية

    **Numéro de l'Emploi** · **Catégorie d'Emploi** Rooms & Guest Services Operations · **Lieu** The Jeddah EDITION, 7044 Corniche Road, Jeddah, Saudi Arabia, Saudi Arabia AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N · **Mutation?** N · **Type de Poste** ...

  • Marriott International, Inc

    Mgr-food & Beverage Ii-a

    منذ يومين

    Marriott International, Inc Makkah, المملكة العربية السعودية

    **Job Number** · **Job Category** Food and Beverage & Culinary · **Location** Le Méridien Makkah, King Abdulaziz Road, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **JOB SUM ...

  • Blue Hat HR Services

    Procurement Coordinator

    منذ 3 أيام

    Blue Hat HR Services Makkah, المملكة العربية السعودية

    **EDUCATION** · - High school with a diploma or certificate in Inventory/Supply Chain would be advantageous · **KNOWLEDGE & SKILLS** · - Knowledge and understanding of Inventory Management, principles and terminology. · - Strong organizational, problem solving, technical writing ...

  • RIXOS

    Executive Chef

    منذ أسبوع

    RIXOS Makkah, المملكة العربية السعودية

    Company Description · Billed as 'the first luxurious integrated resort in Jeddah', Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. Among its many highlights will be a fun water park and an exclu ...

  • Marriott International, Inc

    Mgr-beverage

    منذ أسبوع

    Marriott International, Inc Makkah, المملكة العربية السعودية

    **Additional Information** F&B Manager · **Job Number** · **Job Category** Food and Beverage & Culinary · **Location** Le Méridien Al Hada, Al Hada Ring Road, Taif, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · ** ...

  • Archirodon Group N.V

    Assistant Treasurer

    منذ أسبوع

    Archirodon Group N.V Makkah, المملكة العربية السعودية

    Company Description · **Archirodon**, having earned its reputation as a reliable and respected international contractor for more than a half century in the Engineering, Procurement and Construction (EPC) market, continues to create value to its stakeholders by executing complex E ...

  • Marriott International, Inc

    Asstmgr-restaurants

    منذ أسبوع

    Marriott International, Inc Makkah, المملكة العربية السعودية

    **Job Number** · **Job Category** Food and Beverage & Culinary · **Location** Le Méridien Makkah, King Abdulaziz Road, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **JOB SUM ...

  • Al-Ghazzawi Group of Companies

    Warehouse Manager

    منذ أسبوع

    Al-Ghazzawi Group of Companies Makkah, المملكة العربية السعودية

    Warehouse Manager, you will be responsible for the daily management of operations and equipment services staff, the execution of replenishment, receiving and inventory transactions, in addition to providing and overseeing daily customer service to the sales organization. · **Resp ...

  • البنك السعودي الفرنسي

    Corporate Analyst

    منذ 5 أيام

    البنك السعودي الفرنسي Makkah, المملكة العربية السعودية

    This role processes operational transactions, assists RO in monitoring overall status of portfolio and contribute in preparing basic data related to the credit file for annual review. · - This role provides support to Relationship Managers / Officers and /or the Head of Regional ...

  • SAUDIA Airlines

    Specialist Safety, Security and Quality

    منذ 5 أيام

    SAUDIA Airlines Makkah, المملكة العربية السعودية

    **Specialist Safety, Security and Quality** · O) · - Job Purpose: · - Ensure SSQ division oversees, manage processes and operations, plan quality control measures, check and review processes and procedures to ensure effective management system.- · - Follows all relevant SSQ polic ...

  • Parsons

    Technical Director

    منذ 3 أيام

    Parsons Makkah, المملكة العربية السعودية

    Parsons is looking for an amazingly talented Technical Director - Masterplan infrastructure to join our team In this role you will get to provide management and direction for all Engineering disciplines. Provides management and technical direction for all facets of operations in ...

  • Parsons

    Technical Design Director

    منذ أسبوع

    Parsons Makkah, المملكة العربية السعودية

    Parsons is looking for an amazingly talented Technical Design Director to join our team In this role you will get to Provide management and direction for one of the large Engineering disciplines, or may have a special assignment such as Manager of the Quality Program, or Operatio ...

  • Marriott International, Inc

    Mgr-engineering

    منذ أسبوع

    Marriott International, Inc Makkah, المملكة العربية السعودية

    **Job Number** · **Job Category** Engineering & Facilities · **Location** Le Méridien Towers Makkah, Kudai Road, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **JOB SUMMARY** ...

  • Nahdi

    Private Label Quality Assurance Senior Specialist

    منذ 4 أيام

    Nahdi Makkah, المملكة العربية السعودية

    The QA Senior Specialist is responsible for detailed quality planning, both short term and long range, diagnosis of chronic quality problems (both internal and external), development of corrective action programs including but not limited to support on Quality Notifications, Chan ...

  • Marriott International, Inc

    Mgr-catering Sales

    منذ أسبوع

    Marriott International, Inc Makkah, المملكة العربية السعودية

    **Job Number** · **Job Category** Sales & Marketing · **Location** Jeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-monawarah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Man ...

  • Crown Packaging UK

    Plant Manager Jeddah

    منذ أسبوع

    Crown Packaging UK Makkah, المملكة العربية السعودية

    As the world leader in metal packaging technology, Crown designs and manufactures a wide range of innovative and sustainable metal packaging solutions. Our customers are some of the world's largest and most-respected companies. · **About this opportunity**: · We are now looking f ...