وظائف
>
Riyadh

    Support Service Officer - Riyadh, المملكة العربية السعودية - The Professionals

    The Professionals
    The Professionals Riyadh, المملكة العربية السعودية

    منذ يومين

    Default job background
    وصف

    SCOPE:

    Gather and document integration, functional and non-functional requirements

    Translation of business and functional requirements into system specifications.

    Work with various stakeholders to elicit integration requirements between various solutions and product streams

    Identify and document data mappings and integration specifications for integrating various solutions

    Review vendor API documentation and assist in update of integration design

    Prepare questionnaire and conduct discovery sessions with the vendor to understand integration capabilities of the vendor

    Evaluate business processes, anticipate requirements, uncovering areas for improvement,

    Analyze requirements and help project team in solution design and implementation

    Work with the project team in completing all relevant and required documentation in alignment with OPS standards.

    Handle project co-ordination and end to end project management activities with the project team and with external stakeholders

    Work with the architecture team in completing project gating documentation and related gating requirements

    Perform user acceptance testing

    DELIVERABLES:

    Conduct JAD sessions with stakeholders to create, review, document and validate any or all of the following for the SCJ/OCJ Digital Transformation:

    Integration Requirements

    Business Requirements

    Functional Requirements

    Non-Functional Requirements

    System Specifications

    Data Mapping

    Integration Design

    Journey Maps

    Process Flow/Mapping and Modelling

    Requirements Traceability Matrix

    Options Analysis

    Costing analysis

    Business Case

    Conduct, assess, evaluate and document stakeholder interests and business needs

    Create and validate use cases, user stories

    Produce visual depiction of use cases and process flows; ensure alignment with the program area and associated business architecture, as well as traceability to solution logical and physical architectures

    Current State / GAP Analysis

    Final specification and documentation of all reporting requirements for the solution

    Final Logical/Physical Data Model, Data Dictionary and CRUD Matrix documentation

    Create, review, provide input and support of Enterprise Architecture artifacts for all checkpoints as needed

    Assist with system and user interface design and modifications (data & screen) as required

    Review all test scenarios to ensure the requirements are met; establish traceability matrix to monitor output

    Assist testing team in the resolution of test defects

    Ensure alignment and adherence to Ministry processes and standards

    Research and document comparisons of existing Ontario Government, or COTS systems that will meet the client requirements

    The consultant resource will interface directly with the program area staff and management and is accountable for ensuring customer satisfaction related to the contracted work items

    Develop workplan and outline of effort to completion

    The consultant will provide a detailed list of all work/artifacts completed on the project

    Track project activities in the project plan, and requirements throughout the project

    Handle solution design activities with the development team, lead internal team reviews and negotiation with customer on design activities, design issues and design gaps

    Attend any meetings related to the resolution of any request as required

    Create Enterprise Architecture documentation (as required), Presentations (as required), Briefing Notes (as required), Status reports (as required)



    Requirements

    MANDATORY REQUIREMENTS:

    Knowledge of courts business processes for criminal justice, family and civil lines of businesses

    Hands on experience in implementing solutions for criminal justice, family and civil court case management solutions

    Knowledge of native capabilities of the system that needs to provide the functionality of courts case management

    Hands on experience on cloud integration technologies such as Spring Integration, Azure and IBM ACE

    Hands on experience documenting integration specifications for mainframe solutions

    Experience in structured methodologies for the design, development, implementation and maintenance of applications

    Excellent facilitation and presentation skills

    Excellent analytical, problem-solving and decision-making skills

    Excellent verbal and written communication skills;

    Highly developed interpersonal and negotiation skills

    A team player with a track record for meeting deadlines

    Proficiency with Microsoft suite including, Word, Excel, Visio and PowerPoint

    Experience with OPS I&IT Processes, Standards and artifacts

    Hands on experience in various project and product delivery methodologies such as:

    Agile

    Waterfall

    Iterative Agile

    Product management

    Experience in using technical solution design and prototyping tools to assist in JAD and design sessions with stakeholders

    SKILLS AND KNOWLEDGE:

    Create detailed integration specification documents, business analysis documents, user stories, business case

    Knowledge of courts business processes for criminal justice, family and civil line of business

    Hands on experience in implementing solutions for criminal justice, family and civil court case management solutions

    Knowledge of native capabilities of the system that needs to provide the functionality of courts case management

    Hands on experience on cloud integration technologies such as Spring Integration, Azure and IBM ACE

    Hands on experience documenting integration specifications for mainframe solutions

    Business Analysis experience at the specified level in large IT organizations, preferably within a Public Sector environment

    Hands on experience in various project and product delivery methodologies such as Agile, Waterfall, Iterative Agile, Product management



    Benefits



    MANDATORY REQUIREMENTS: Knowledge of courts business processes for criminal justice, family and civil lines of businesses Hands on experience in implementing solutions for criminal justice, family and civil court case management solutions Knowledge of native capabilities of the system that needs to provide the functionality of courts case management Hands on experience on cloud integration technologies such as Spring Integration, Azure and IBM ACE Hands on experience documenting integration specifications for mainframe solutions Experience in structured methodologies for the design, development, implementation and maintenance of applications Excellent facilitation and presentation skills Excellent analytical, problem-solving and decision-making skills Excellent verbal and written communication skills; Highly developed interpersonal and negotiation skills A team player with a track record for meeting deadlines Proficiency with Microsoft suite including, Word, Excel, Visio and PowerPoint Experience with OPS I&IT Processes, Standards and artifacts Hands on experience in various project and product delivery methodologies such as: Agile Waterfall Iterative Agile Product management Experience in using technical solution design and prototyping tools to assist in JAD and design sessions with stakeholders SKILLS AND KNOWLEDGE: Create detailed integration specification documents, business analysis documents, user stories, business case Knowledge of courts business processes for criminal justice, family and civil line of business Hands on experience in implementing solutions for criminal justice, family and civil court case management solutions Knowledge of native capabilities of the system that needs to provide the functionality of courts case management Hands on experience on cloud integration technologies such as Spring Integration, Azure and IBM ACE Hands on experience documenting integration specifications for mainframe solutions Business Analysis experience at the specified level in large IT organizations, preferably within a Public Sector environment Hands on experience in various project and product delivery methodologies such as Agile, Waterfall, Iterative Agile, Product management
  • Kone

    Office Services Manager

    منذ 4 أيام

    Kone Riyadh, المملكة العربية السعودية

    Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a ...

  • Professional Recruitment

    Support Service Officer

    منذ أسبوع

    Professional Recruitment Riyadh, المملكة العربية السعودية

    **Responsibilities**: · - Directing and motivating the employees to perform their work efficiently in a way that enables them to achieve the objectives of the Human Resources and Support Services Department. · - Follow up the performance of the employees to ensure the proper prog ...

  • King Faisal Specialist Hospital and Research Centre

    Head, Office Services

    منذ أسبوع

    King Faisal Specialist Hospital and Research Centre Riyadh, المملكة العربية السعودية

    Plans, organizes and directs the activities of the various sections of the Office Services Department. · **Essential Responsibilities and Duties**: · 1. Directs, plans, and organizes departmental operations and activities. · 2. Assigns and schedules personnel to assure optimum st ...

  • Oman Air

    Officer - Airport Services. Riyadh

    منذ أسبوع

    Oman Air Riyadh, المملكة العربية السعودية

    Reference No- OP Job Title- Officer - Airport Services. Riyadh- Category- Others- Educational QualificationsBachelor degree in any discipline with 02 years of relevant work experience in similar profile preferably with the Aviation sector. · OR Two years college Diploma in any di ...

  • Oliver Wyman Group

    Office Services Team Leader

    منذ يوم

    Oliver Wyman Group Riyadh, المملكة العربية السعودية

    Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more ...

  • Hunter Rose

    Chief Shared Service Officer

    منذ 3 أيام

    Hunter Rose Riyadh, المملكة العربية السعودية

    **Responsibilities**: · - Develop and execute a strategic roadmap for the shared services aligned with the company's objectives. Lead the transformation of HR operations to enhance service delivery and support organizational growth. · - Identify opportunities for process improvem ...

  • FTI Consulting, Inc.

    Office Services Coordinator Core Operations

    منذ يوم

    FTI Consulting, Inc. Riyadh, المملكة العربية السعودية

    **About FTI Consulting** · FTI Consulting is a global business advisory firm, dedicated to helping organisations navigate and manage a diverse range of complex issues and business challenges. Our expertise covers the spectrum of Corporate Finance & Restructuring, Economic Consult ...

  • Saddik & Mohamed Attar

    Client Relations Officer- Service Center

    منذ أسبوع

    Saddik & Mohamed Attar Riyadh, المملكة العربية السعودية

    **Job description** · We aim to provide a unique luxury experience to all of our customers. To the success of the company's strategic objectives, acquiring the best talents with relevant experience to represent our company in a highly professional manner is so crucial. In this ro ...

  • Fairmont Riyadh

    Guest Service Associate- Front Office

    منذ 5 أيام

    Fairmont Riyadh Riyadh, المملكة العربية السعودية

    Company Description · "Why work for Accor? · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that d ...

  • PricewaterhouseCoopers

    Tax & Legal Services - Tax - Family Office

    منذ أسبوع

    PricewaterhouseCoopers Riyadh, المملكة العربية السعودية

    Tax & Legal Services - Tax - Family Office - Director - Riyadh · **Line of Service** · Tax · **Industry/Sector** · Not Applicable · **Specialism** · International Tax Services · **Management Level** · Director · **Job Description & Summary** · A career within International Tax Se ...

  • The Professionals

    Support Service Officer

    منذ أسبوع

    The Professionals Riyadh, المملكة العربية السعودية

    SCOPE: · Gather and document integration, functional and non-functionalrequirements · Translation of business and functional requirements into systemspecifications. · Work with various stakeholders to elicit integration requirementsbetween various solutions and productstreams · I ...

  • GEO GLOBAL ENGINEERING OFFICE

    Office Coordinator

    منذ 5 أيام

    GEO GLOBAL ENGINEERING OFFICE Riyadh, المملكة العربية السعودية

    Company Description · GEO Global Engineering Office is a firm of designers, engineers, planners, and consultants providing professional services to clients in the Middle East. Our innovative and fully-integrated approach brings together a diverse range of skills and knowledge to ...

  • f5

    Office Manager

    منذ أسبوع

    f5 Riyadh, المملكة العربية السعودية

    Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. · Everything we do centers around people. That means we obses ...

  • Biogen

    Office Manager Ksa

    منذ أسبوع

    Biogen Riyadh, المملكة العربية السعودية

    **Job Description**: · This role will oversee the day-to-day operations of an office environment and make sure that the office runs efficiently and that employees have what they need to be successful (e.g., supplies, a safe work environment). The responsibilities include all star ...

  • J10 Consulting FZ LLE

    Office Manager

    منذ 8 ساعات

    J10 Consulting FZ LLE Riyadh, المملكة العربية السعودية

    This role is available for immediate joining and is a direct hire, permanent opportunity, employed directly by our client. · **Key Responsibilities**: · As an energetic and pro-active Office Manager, you will work closely with internal teams (including Team Coordinators, Receptio ...

  • Sawaid

    Approval Officer

    منذ 4 أيام

    Sawaid Riyadh, المملكة العربية السعودية

    **We are looking for a **" Approval Officer "** to join a **Supportive Healthcare And Health Insurance** company in Saudi Arabia.**: · **The location work in Riyadh OR Jeddah OR Al Madina.** · **What your **Responsibilities**: · - A Medical Approval Officer's primary responsibili ...

  • Persistence Recruitment

    Office 365 Technical Support Specialist L2

    منذ أسبوع

    Persistence Recruitment Riyadh, المملكة العربية السعودية

    Persistence Recruitment, in collaboration with Jawraa, is recruiting for the dynamic team engaged in the ambitious project of Saudi Arabia's Public Investment Fund's Sovereign Fund Culture and Tourism Destination Giga-Project. As a Technical Support Specialist, you will play a cr ...

  • Aram Meem

    Office Manager

    منذ أسبوع

    Aram Meem Riyadh, المملكة العربية السعودية

    At **ToYou** we take great pride in our diverse team. With their different backgrounds, experiences, and visions, they are the key factor to our success, so if you are interested in joining a team with great minds and talents, **ToYou** is the right place for you. · We are now lo ...

  • KEO International Consultants

    Facilities & Administration Manager

    منذ أسبوع

    KEO International Consultants Riyadh, المملكة العربية السعودية

    Overview: · KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration - through conceptualization - to realization of planning, design or project delivery in the built and natural environme ...

  • Marriott International, Inc

    Assistant Front Office Manage

    منذ يومين

    Marriott International, Inc Riyadh, المملكة العربية السعودية

    **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Managem ...