Front Office Manager at Al Khobar branch - Hilton

    Hilton
    Hilton Al Khobar, المملكة العربية السعودية

    منذ أسبوع

    Hilton background
    وصف

    Experience:

    Previous experience as a Front Desk Manager or related positions in hotels or hospitality establishments. Preferably, experience should be at least 3-5 years.
    Leadership and supervision:

    Ability to effectively lead and supervise the reception team, directing and motivating them to provide exceptional customer service.
    communication skills:

    Excellent communication skills to interact with customers and understand their needs and inquiries. The ability to speak multiple languages ​​would be beneficial.
    Organization skills:

    Ability to organize receptions and manage schedules and appointments effectively.

    Tact and appearance:

    Courteous and professional appearance because the front desk manager is the face of the hotel.
    Problem dealing skills:

    Ability to deal with customer challenges and solve problems effectively and quickly.
    Management skills:

    Knowledge of human resources management principles, budget management and strategic planning.