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    Floor Supervisor - Riyadh, المملكة العربية السعودية - Azadea Foundation

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    Job Summary

    The Floor Supervisor is responsible for ensuring smooth day-to-day restaurant operations as per the brand's set standards and procedures.

    Key Accountabilities

    • Participate in the restaurant's opening / closing procedures ensuring proper respect of norms and guidelines
    • Greet customers upon their arrival, present them with the menu, assist them in the selection and visit their table to ensure their satisfaction
    • Help in conducting the monthly inventory for all brand equipment
    • Handle customers' bill payments and deal with any complaints
    • Oversee work done by all staff members and closely follow up on the team's abidance by the brand's set preparation techniques
    • Participate in achieving the organization's goals the set targets of the brand and ensure proper implementation of the SOP
    • Ensure proper uniform and personal hygiene cleanliness at all times
    • Carry out functional supervisory responsibilities that include planning and assigning tasks, setting deadlines, monitoring results and quality, providing training and relaying team's request to hierarchy

    Qualifications, Experience, Knowledge

    • Technical Degree in Food and Beverage or Hospitality Management
    • 3 - 4 years of experience in F&B operations, out of which 1 year in a similar supervisory role

    Competencies

    • Teamwork
    • Commercial Understanding
    • Customer Focus
    • Decision Making
    • Initiative
    • Cultural Awareness
    • Developing and Motivating Others

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