Chief Concierge - Riyadh, المملكة العربية السعودية - Sofitel Marrakech

وصف

• To constantly monitor guest service level, ensuring a maximum guest satisfaction.
• Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests.
• To oversee the Concierge operations, including the bell desk and doormen, ensuring that the hotel standards and procedures are fully known and followed.
• To ensure appropriate stock level for the smooth run of the Concierge operations and to prepare requisitions accordingly.
• To always ensure a proper coverage and supervision of the Concierge.
• To be most of the time in the guest area to have a contact with the guests and to socialize, playing a Public Relations role.