Chief Concierge - Riyadh, المملكة العربية السعودية - Sofitel Marrakech

وصف

• To constantly monitor guest servicelevel, ensuring a maximum guestsatisfaction.
• Demonstrates a commitment toprovide warm, anticipative service to exceed the needs andexpectations of our discerning guests.
• Tooversee the Concierge operations, including the bell desk anddoormen, ensuring that the hotel standards and procedures are fullyknown and followed.
• To ensure appropriate stocklevel for the smooth run of the Concierge operations and to preparerequisitions accordingly.
• To always ensure aproper coverage and supervision of theConcierge.
• To be most of the time in the guestarea to have a contact with the guests and to socialize, playing aPublic Relations role.