Guest service representative at Homewood Suites branch inMedina - Hilton

وصف

Tact andappearance:

Courtesy and professional appearanceto deal with visitors and guests with politeness andrespect.
communicationskills:

Excellent communication skills tointeract with visitors and guests in a courteous and friendlymanner, both orally and in writing.
Hotelknowledge:

Knowledge of the basics of thehospitality industry, reception procedures, and customersupervision.
Ability to handlecomplaints:

Ability to effectively handle guestcomplaints and work to resolve them positively.
Abilityto motivate:

The ability to provide a uniquereception service and motivate guests to appreciate it and comeback again.