Jira Administrator - Riyadh, المملكة العربية السعودية - CodeNinja
منذ أسبوع
وصف
Job Summary:
Jira admin role is responsible to configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)
Duties & Responsibilities:
- Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)
- Evaluate and manage the usage of Atlassian addons to meet team and business needs
- Work with development and design teams to identify procedural efficiencies, such as with Jira Workflows, custom fields, etc.
- Dev, test, and deploy integration's between Atlassian products and other internal tool chains
- Conduct training for employees and new hires on JIRA and also briefing the team/s on new functionalities.
- Research and implement new approaches on Jira and Confluence usage
- Prompt issue resolution with JIRA Projects and Confluence in coordination with other admins, partner teams and Atlassian premier support
Requirements:
- Strong knowledge and familiarity with JQL
- Very strong verbal and written communication skills
- Working knowledge of both Scrum and Kanban methodologies
- Experience extending Atlassian products via code development is preferable
- Experience directly integrating Atlassian products with other systems is preferable
- Knowledge of script runner is a plus
- Strong knowledge in ITSM processes (Change management, Problem management, release management, etc.
Qualifications & Experience:
- Bachelor degree on software engineering or equivalent.
- 3+ years' experience administrating Atlassian products (Jira Software, Confluence, Bitbucket, Jira SM)
- Jira Administration certificate ACP100
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