Property Manager - Jeddah, المملكة العربية السعودية - Delham International ltd

وصف

We are looking for
Property Manager who can effectively manage all our real estate properties and maintain the relations with our clients.

• Investigate and resolve resident complaints and concerns in a timely and efficient manner. 2. Enforce occupancy policies, procedures, and the SOPs to support accurate record keeping, efficient internal transactions and prompt renter complaint resolution.
• Manage, and guide the team to maintaining timely communications with residents and tenants
• Continuous verification of the quality of services provided to customers (new - existing - leavers) from all departments in order to maintain and improve the company's reputation.
• Effectively manage the tenant relations team and ensure the quality and effectiveness of the customer archive - speedy completion of procedures (issuing contracts - renewing contracts - canceling contracts) according to the company's policy and taking legal action against uncooperative tenants in a timely manner.

• Managing and selecting with the marketing staff/companies the optimal marketing methods, plans and budgets, and monitoring the ROI from those campaigns.
• Manage and conducting a survey of the tenants' opinions to ensure the extent of customer satisfaction in order to analyze them and work to improve the observations.
• Manage and control the SMS that sent to tenants from the Tenant Relations Dept regarding any announcement.

• Manage and monitor the maintenance team to ensure complete maintenance and repairs timeously and cost-effectively.
• Monitor incoming and outgoing inspections and prepare inspection reports by the property manager Assistant.
• Negotiate, manage, and approve the contracts with outside vendors.
• Oversee capital improvement projects. And implement preventative maintenance programs

• Maintain in-depth knowledge of market conditions, trends, and advantages offered to customers by competitors and market survey.
• Leading the leasing team in order to reach the leasing rates to the target rates.
• Verify the quality of tenants contracted by the rental team in accordance with the company's policy.
• Verifying contract terms and prices agreed upon with clients before contracting with them.
• Work closely with Accounts Dept to ensure and maintain the collection according to the tenants' activities and the agreements terms.
• Check and ensure the rentals for being in accordance with local laws and company policy.
• Capital analysis and work on adding and expanding investments

• 10+ year's Property Management and Real Estate experience as Senior level.
• In depth knowledge of the KSA property market
• High computer literacy, including property management software/CRM experience. Masterkey experience an advantage.
• Highly motivated and organized with excellent presentation skills
• Excellent Leadership, Managerial, Business analytic, Reporting Skills
• Good in English, written and spoken.

• Property Management /

• KSA prosperities Market: 10 years (required)