Female Customer Service - Riyadh, المملكة العربية السعودية - Insight Path Company

Insight Path Company
Insight Path Company
شركة تم التحقق منها
Riyadh, المملكة العربية السعودية

منذ أسبوعين

Fatima Al-Mansouri

تم النشر بواسطة:

Fatima Al-Mansouri

مسوّقة للمواهب لبيبي
وصف
A
Saudi female employee is required with a customer service title in Riyadh


Responsibilities:


  • Respond to customer inquiries on all different communication channels (social networks)
  • The ability to interact with onsite or standalone online chat programs (such as WhatsApp Business)
  • Write periodic reports for the store manager and management summarizing comments and feedback received from customers in a way that benefits the organization
  • High typing speed and response to inquiries rapidly
  • Communicate and coordinate with colleagues if necessary.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Generate leads through Cold Call and Cold Visit.
  • Searching/Hunting for new corporate clients for prospecting.
  • Establishing new, and maintaining existing, relationships with customers
  • Negotiating and closing sales by agreeing terms and conditions
  • Meeting regular sales targets by count and revenue.
  • Preparing proposals for new business opportunities or contracts with existing clients
  • Developing and maintaining relationships with clients to increase future business opportunities
  • Creating client proposals based on product information provided by marketing staff members
  • Reviewing proposals from clients for possible problems or conflicts with company policies
  • Identifying potential customers through research and networking activities, then contacting them to set up meetings or presentations
  • Managing accounts receivable and payable, including sending billing notices, collecting payments from clients, and submitting payments to vendors for supplies used in projects
  • Researching market trends to identify opportunities for new products or services that might appeal to specific clients
  • Outreach and booking calls/meetings with other business owners (B2B sales).
  • Preparing PowerPoint presentation

What is required? | What You'll Need To Have:

-
Saudi nationality.

  • Experience of not less than two years
  • The applicant must be a resident of the city of Riyadh
-
Excellent proficiency in the English language is required
:


  • Excellent communication skills
  • Computer proficiency
  • The ability to work
    UNDER PRESSURE:
- **Able to work in a team and has excellent interpersonal and communication skills.

  • High sense of responsibility and passion for work.
  • High ability to organize, define and prioritize tasks.
  • Flexible and able to
    multitask multiple responsibilities. Must be able to quickly adapt to a positive mindset.
  • Have a positive and outgoing personality, with a professional demeanor (maturity, integrity, selfdiscipline).
  • Exhibit our 4 core values. Our 4Gs
  • Grit, Growth, Greatness, and Gratitude our company values are what drives all of us here to keep growing and learning.
-
Flexibility_: You may have to work long hours_
-
Excellent research skills_: searching for information is a key to success. It may not be with you at the moment, but the ability to find it amidst the chaos of scattered data is very important._


Work Environment | Work environment
-
80% of your colleagues are women_
-
Working days: 5 working days_
-
Working hours: 8:00 am - 5:00 pm_
-
Work location: King Fahd District_


Salary:

ریال4, ریال5,000.00 per month


Education:


  • Bachelor's (preferred)

Experience:

- sales representative: 1 year (preferred)


Language:


  • English (required)

Shift availability:

  • Day Shift (required)
Application Deadline: 31/05/2023

Expected Start Date: 31/05/2023
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