General reception supervisor at branch - Medina, المملكة العربية السعودية - Hilton
وصف
Description
Our Client has a unique opportunity for a technical person who enjoys working to automate end-to-end business process. This position is responsible for the development, deployment, and support of all major internal business applications as well as the integration of data between those applications to ensure the business has effective tools and access to critical information to operate efficiently. You will modify, code, test, debug and document programs. Design, implement and maintain application systems. Work with key users to develop systems solutions for difficult business problems.
PRIMARY FUNCTIONS
Collaborates with business process owners and technology vendors to create and maintain platform roadmaps that align with business strategy and maintain platform vitality
Ensure seamless integration of the entire application portfolio and proactively identify application or system issues improving availability and performance
Manages operations of business applications in collaboration with software vendors and IT Network Administrator
Provide user support for assigned applications
Provide hands-on and remote troubleshooting and problem resolution
Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects
Recognize the relationships, dependencies and impacts of neighboring business functions
Document and analyze current business processes and underlying systems/applications. Assist in the definition of user requirements and in the development of functional specifications.
Lead product/project discovery, solution definition, requirement elicitation sessions and walkthroughs
Backup Network Administrator in the maintenance and support of company servers as well as provide general user support when Network Administrator is unavailable
Provide a general functional knowledge, working systems design knowledge, and project leadership for application systems projects
Duties include project leadership on a limited basis, technical design, programming and testing
Provide a thorough knowledge of the technical aspects of systems development, including data base management and computer architecture, and a thorough knowledge of the programming languages used in our applications
Code and test application customizations
Requirements
A bachelors degree in a computer science, information technology, or related field is required. Commensurate combination of education and experience considered.
6+ years of overall IT experience with significant involvement in ERP configuration and customization
3+ years MS SQL experience
3+ years C# or similar programming experience
Experience with Epicor ERP system and Salesforce CRM system preferred
Implementation of E-Commerce platform beneficial
Extensive experience planning, facilitating, eliciting, documenting and managing business, functional and technical requirements
Expertise in modeling/mapping business processes both as-is and to-be
Significant experience with both traditional Waterfall SDLC and Agile/Lean methodologies
Experienced in test planning, test case development and execution
Proven critical/analytical thinking and problem-solving skills
High energy, adaptive team player with strong work ethic
Manufacturing or Distribution industry experience
Ability to understand and communicate simple to complex technical concepts to non-IT key users and management
Solid knowledge of business process and internal controls
Benefits
competitive pay and provides a comprehensive benefits program including 100% company-paid insurance premiums, a generous 401(k) company match, and ample PTO.
A bachelor\'s degree in a computer science, information technology, or related field is required. Commensurate combination of education and experience considered. 6+ years of overall IT experience with significant involvement in ERP configuration and customization 3+ years MS SQL experience 3+ years C# or similar programming experience Experience with Epicor ERP system and Salesforce CRM system preferred Implementation of E-Commerce platform beneficial Extensive experience planning, facilitating, eliciting, documenting and managing business, functional and technical requirements Expertise in modeling/mapping business processes both as-is and to-be Significant experience with both traditional Waterfall SDLC and Agile/Lean methodologies Experienced in test planning, test case development and execution Proven critical/analytical thinking and problem-solving skills High energy, adaptive team player with strong work ethic Manufacturing or Distribution industry experience Ability to understand and communicate simple to complex technical concepts to non-IT key users and management Solid knowledge of business process and internal controls