- Take customer calls and provide accurate satisfactory answers to their queries and concerns
- Deescalate situations involving dissatisfied customers offering patient assistance and support
- Call clients and customers to inform them about the companys new products services and policies
- Guide callers through troubleshooting navigating the company site or using the products or services
- Review customer or client accounts providing updates and information about billing shipping warranties and other account items
- Collaborate with other call center professionals to improve customer service
- Help to train new employees and inform them about the companys customer management policies
- Strong communication both written and verbal
- Great active listening skills
- Exceptional interpersonal and rapport building skills
- A patient and empathetic attitude
- Strong time management and organizational skills
- Adaptability and flexibility
- Comfortable
- Troubleshooting skills either basic or advanced depending on the role and industry
- Computer literacy
- Phone skills including familiarity with complex or multiline phone systems
- Indepth knowledge of a companys products and/or services
- Expertise in the customer service area they focus in such as accounts sales technical support or another area
- Ability to speak multiple languages especially those common among callers
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Call Center Customer Service Representative
منذ 6 أيام
Talent Pal Jeddah, المملكة العربية السعوديةJob DescriptionManage inbound and outbound calls in a timelymanner. · Assess the exact requirements ofcustomers and provide appropriate solutions with utmost clarity andconciseness. · Explain all the essential detailsof the organizations products and services to captivate thecust ...
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Call Center Customer Service Representative
منذ 5 أيام
Talent Pal Jeddah, المملكة العربية السعوديةJob DescriptionManage inbound and outbound calls in a timely manner. · Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness. · Explain all the essential details of the organizations products and services to captivate the ...
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Call Center Customer Service Representative
منذ 5 أيام
Talent Pal Jeddah, المملكة العربية السعوديةJob Description · Manage inbound and outbound calls in a timely manner. · Analyze client requirements and offer the best possible solution or information. · Explain all the essential details of the organizations products and services to captivate the customers attention. · Co ...
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Business Development Manager
منذ يوم
Corporate Research and Investigation Company Jeddah, المملكة العربية السعوديةSUMMARY · Excellent leadership skills with a track record of collaborating with others; delivering complex projects; and building strategic direction. The Business Development Manager will need to be a convincing voice of leadership and strategic direction. Plans and implements s ...
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Medical Sales Representative
منذ يوم
Air Ambulance Jeddah, المملكة العربية السعوديةROLE AND RESPONSIBILITIES · - Represents and promotes the full portfolio of company business verticals by interacting with established hospitals and developing new prospects in the region. · - Preparing quotations for the clients and various corporations on the different business ...
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Medical Case Manager
منذ يوم
Air Ambulance Jeddah, المملكة العربية السعوديةROLE AND RESPONSIBILITIES · - Represents and promotes the full portfolio of company business verticals by interacting with established hospitals and developing new prospects in the region. · - Preparing quotations for the clients and various corporations on the different business ...
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Scientific Office
منذ أسبوع
Jamjoom pharma Jeddah, المملكة العربية السعوديةJamjoom Pharma has in a very short span of time emerged, as one of the leading pharmaceutical companies in the Afrasia region. The geographical focus of the company is on countries in the Middle East, Africa, and CIS regions. Strategic focus on selected therapeutic categories has ...
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Resident Engineer
منذ يوم
Parsons Jeddah, المملكة العربية السعوديةParsons is looking for an amazingly talented **Resident Engineer **to join our team · **What You'll Be Doing**: · - Acts as the Company representative with the client and selected subcontractors during the program execution. Negotiates changes to the scope of work with the client ...
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Director of Business Development
منذ 5 أيام
Talent Pal Jeddah, المملكة العربية السعودية**Director of Business Development**: · This position is responsible for the planning and management of the overall sales, marketing, and revenue management of the hotel to achieve optimal occupancy, maximizing room revenue contribution through a thorough understanding of all boo ...
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Finance Director
منذ 3 أيام
Korn/Ferry International Jeddah, المملكة العربية السعوديةKorn/Ferry International Jeddah, Saudi ArabiaPosted 2 hours ago Permanent Competitive Salary · - J- Posted by · - Jeff French- RecruiterFollow · **Company**: · Welcome to our established International Group, a conglomerate that proudly represents a diverse array of companies acro ...
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Project Manager
منذ 3 أيام
Parsons Jeddah, المملكة العربية السعوديةParsons is now seeking a **Project Manager **for one of its prestigious projects in Riyadh · **Responsibilities**: · - Acts as the Company representative with the client and selected subcontractors during the program execution. · - Negotiates changes to the scope of work with the ...
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Project Manager
منذ أسبوع
Parsons Jeddah, المملكة العربية السعوديةParsons is looking for an amazingly talented **Project Manager **to join our team In this role you will be responsible for the scope development, scope management and commercial performance of the project to meet project goals and objectives. Plans and defines program goals and d ...
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Project Manager
منذ أسبوع
Parsons Jeddah, المملكة العربية السعوديةParsons is looking for an amazingly talented **Project Manager **to join our team In this role you will be responsible for the scope development, scope management and commercial performance of the project to meet project goals and objectives. Plans and defines program goals and d ...
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Customer Engagement Partner
منذ يوم
Novartis Jeddah, المملكة العربية السعودية392522BR · **Customer Engagement Partner**: · Saudi Arabia · **About the role** · To achieve agreed sales, productivity and performance targets within a given territory. · Major accountabilities: · - To meet or exceed sales targets (market share/market share growth) within agreed ...
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Sand and Dust Storm Consultant
منذ أسبوع
United Nations Jeddah, المملكة العربية السعوديةResult of Service · Development and implementation of sand and dust storm programme. · Work Location · Jeddah, Saudi Arabia · Expected duration · 12 months · **Responsibilities**: · Organizational Setting, Purpose, and Objective: · The United Nations Environment Programme (UNEP) ...
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Technical Support Engineer
منذ يوم
Carrier Jeddah, المملكة العربية السعودية**Country**: · Saudi Arabia · **Location**: · Carrier, 11th Floor, Zahran Business Center, Jeddah, Saudi Arabia · **Role**: Technical Support Engineer · **Location**: Jeddah, Saudi Arabia · **Full/ Part-time**: Full Time · **Build a career with confidence** · Carrier Global Corpo ...
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Senior Mechanical Engineer
منذ أسبوع
Parsons Jeddah, المملكة العربية السعوديةParsons is looking for an amazingly talented **Senior Engineer - Mechanical **to join our team In this role you will be responsible for scope development, scope management, project delivery from planning stage to handing over, and commercial performance of the project to meet pro ...
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Project Director
منذ يوم
Parsons Jeddah, المملكة العربية السعوديةParsons is looking for an amazingly talented **Project Director **to join our team In this role you will get to Provide direction and management for every phase of large projects or programs to assure on-schedule completion within or below budget and in accordance with contractua ...
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Director of Business Development
منذ أسبوع
Talent Pal Jeddah, المملكة العربية السعوديةCompany Description · "Why work for Accor? · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that d ...
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Sr. Project Manager
منذ يوم
Parsons Jeddah, المملكة العربية السعوديةParsons is looking for an amazingly talented Sr. Project Manager - Quality to join our team In this role you will get to Manages and provides leadership and strategic direction for quality activities for one or more Global Business Unit (GBU) or large international region to ensu ...
Call Center Representative - Jeddah, المملكة العربية السعودية - Talent Pal
وصف
Job Description
Skills
working in fastpaced environments
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