Facilities Operations Manager - Riyadh, المملكة العربية السعودية - AL FOADIA Company LTD
وصف
The Operations Manager will be responsible for overseeing the Operation and Maintenance department, as well as driving sales and revenue generation.
This dual role involves managing a team of operations staff and implementing strategies to optimize operations, while also actively promoting and selling services to potential clients.
Key Responsibilities:
- Develop and implement programs to ensure the smooth functionality of the department.
- Develop and implement sales strategies to attract new clients and retain existing ones.
- Identify potential clients and business opportunities through market research, networking, and relationship building.
- Actively promote facility services through various channels, including presentations, networking events, and digital marketing.
- Build and maintain strong relationships with clients, understanding their needs and providing personalized solutions to meet their requirements.
- Address client inquiries, concerns, and feedback promptly and professionally, ensuring high levels of customer satisfaction.
- Collaborate with other departments to ensure seamless delivery of services and exceed client expectations.
- Develop and manage the operations and sales budgets, including expenses for operations, marketing, and sales activities.
- Monitor sales performance and revenue generation, analyzing trends, and identifying areas for improvement.
- Implement costeffective strategies to maximize profitability while maintaining quality and customer satisfaction.
Qualification:
- Bachelor's degree in facility management, business administration, sales, or a related field (preferred).
- Proven experience in facility operations management, including maintenance and budgeting.
- Demonstrated success in sales and business development, with a track record of achieving sales targets and driving revenue growth.
- Strong knowledge of building systems, equipment, and maintenance best practices.
- Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport with clients and motivate teams.
- Ability to multitask, prioritize, and manage time effectively in a fastpaced environment.
- Certification in facility management, sales, or relevant professional credentials is a plus.
Job Types:
Full-time, Contract, Permanent
Contract length: 12 months
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