Request taker - Medina, المملكة العربية السعودية - Hilton

وصف

Title:Project Manager
Location:Denver, Colorado
Duration: 12months
Note: This is aRemotePosition.

JobDescription:

• CandidateMust BeLocal
  
• Candidatemust reside withinColorado
  
• Therole of the Project Manager is to plan, execute, and finalizeprojects according to defined timelines and within the allocatedbudget. The Project Manager is responsible for ensuring thatbusiness and end users are consulted with and their input garneredfor the project athand.
  
• Responsiblefor assisting agency executive management, division directors, andinformation technology (IT) staff and leading project tasks,resources, including State personnel anddeliverables.
  
• Useappropriate project management tools, reports, templates,mentoring, training, and coaching to IT projectteams.
  
• Workdirectly with agency staff, as well as vendors and, when necessary,other state agencies in fulfilling and carrying out therequirements of assigned ITprojects.
  
• Utilizeproject management best practices, including risk management,quality management, change management, change control andcommunication.
  
• Manageby providing leadership, collaboration, supervision, training,guidance and support to all IT project team members on assignedprojects.
  
• Leadthe effort for ensuring agency compliance with the State s projectmanagement policies andstandards.
  
• Coordinatesall related activities for cross-functionalteams
  
• Collaboratesto develop and appropriately execute a change strategy, includingstakeholder analysis, communication plans, and adoptionplans.
  
• Managesrelationships across OIT, customers and vendors to develop athorough understanding of core business functions and alignprojects with overall businessobjectives.
  
• Managesissues and proactively escalates critical issues for immediateresolution, effectively demonstrating decision making, issuesmanagement, and resolutionskills.
  
• Theideal candidate would have a strong background in projectmanagement, Information Technology Infrastructure, Cloud, and CloudMigrations.
  
  

AboutUs:
Tri-Force is one ofthe fastest growing companies in the Philadelphia region byreceiving the award 5 times and 3 times (Ranked #) on In c. 5000fastest growing companies in theUSA.
Tri-Force ConsultingServices, In c. is an established consulting services firm offeringinnovative solutions to Government and Commercial sectors. Wespecialize in building customized software applications solutionssuch as knowledge management systems, business intelligence, dataanalysis, database support and maintenance, data warehouseimplementation and support, systems architecture and systemsintegration for our clients.
Ourtechnical competencies are in Java,.NET, SharePoint, PHP, BusinessIntelligence (Cosign, Data Warehouse), mobile applicationsplatforms (iPhone, iPad, Android, Blackberry), and various othertechnologies. We also specialize in providing resources to manageinfrastructure projects. Tri-Force is one of the fastest growingcompanies in the Philadelphia region by receiving the award 5 timesand 2 times on In c. 5000 fastest growing companies in theUSA.

Title: NetworkOperations Center Engineer Location: Philadelphia PA. Client: Cityof Philadelphia Duration: 12 months Note: This is a Partiallyremote position. Position overview / Statement of Work This personwill be responsible for training JR level technicians on NOC bestpractices and managing IT incidents and will play a crucial role inimproving the overall IT Incident Management process/framework.Work activities: Evaluate the current state of OIT s ITCC processesDevelop an action plan to address known process deficienciesConfigure/design workflow templates to facilitate incident handlingMonitor the incident queue to ensure tickets are being addressedTrain technicians on processes and procedures Create communicationand training plans to enable smooth implementation of new processesSkills/experience of the assigned staff: Required Strongfacilitation, teamwork, influencing and interpersonal skillsExcellent written and oral communications skills Ability to trainusers in the process and coach people in best practice Customerfocused, passionate about the customer experience Familiarity withITIL Incident Management IT Operations or Technical Supportexperience Highly Desired/Preferred IT Service Managementexperience Strong knowledge of ITIL processes, with experienceworking with Change Management, Incident Management and ProblemManagement Broad experience of IT infrastructure and applicationsExperience working with SysAid (ticketing system)