Butler Service Desk - Riyadh

The Service Desk role provides operational support within Technology Operations. · ...

Lead day-to-day Service Desk operations within Technology Operations. · ...

Provide first-tier support for IT service requests and incidents through the ServiceNow platform. · ...

Job Summary · The Service Desk Analyst is responsible for delivering first-line technical support within the Technology Operations team. The role ensures end-to-end ticket logging and tracking through the ITSM platform, maintains KPI compliance, and provides timely resolution of ...

The Service Desk role provides on-site operational support within the Technology Operations team.The role is responsible for enforcing end-to-end ticket logging and management through the ITSM system... · Bachelor's degree in Information Technology, Computer Science, or a related ...

Job Summary · The Service Desk Analyst is responsible for delivering first-line technical support within the Technology Operations team. The role ensures end-to-end ticket logging and tracking through the ITSM platform, maintains KPI compliance, and provides timely resolution of ...

We're searching for a Riyadh, KSA-based Service Desk Analyst to join our Global Support team. · Review and diagnose customer support cases on the service management portal. · Troubleshoot and configure RLDatix products and system settings. · ...

The IT Support Service Desk role involves supporting the operation and improvement of ITIL-based service management processes. · ...

Responsibilities · Job Description: · Support the operation and improvement of ITIL-based service management processes such as incident, problem, change, request, and knowledge management. · Monitor and track tickets in the ITSM tool (e.g., ServiceNow, Remedy, Jira Service Manage ...

Job Summary: · We are seeking a Service Desk Officer to provide technical support to business users across the organization. The role involves hardware and software support, troubleshooting, and conducting field visits to company branches when required. · Key Responsibilities: · ...

We are looking for a Service Desk Manager to lead the IT support team and ensure efficient resolution of technical issues while delivering exceptional customer service. · Foster collaboration for seamless support across teams · ...

We're searching for a Riyadh, KSA-based Service Desk Analyst to join our Global Support team so that we can ensure our clients successfully utilize our GRC software to drive patient safety and operational efficiency.The Service Desk Analyst will serve as the primary technical poi ...

Job Summary: · We are seeking a Service Desk Officer to provide technical support to business users across the organization. The role involves hardware and software support, troubleshooting, and conducting field visits to company branches when required. · Key Responsibilities: · ...

This IT Support Service Desk role supports operation and improvement of ITIL-based service management processes such as incident, problem, change, request, knowledge management. Monitor and track tickets in the ITSM tool (e.g., ServiceNow) to ensure timely resolution SLA adherenc ...

Support the operation and improvement of ITIL-based service management processes such as incident, problem, change, request, and knowledge management. Monitor and track tickets in the ITSM tool to ensure timely resolution and SLA adherence. · Support the operation and improvement ...

· POSITION SUMMARY · Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through th ...

· We · are looking for a Service Desk Manager (Saudi) who is responsible for managing daily · operations of the service desk, managing the service desk team, representing · the team to other stakeholders, and helping to ensure that the service desk is · constantly developing and ...

We are looking for a Manager to lead our service desk and end-user support operations across the bank. · ...

This is a Service Desk Delivery Manager position in Riyadh, SA for a mission on site client in Saudi Arabia. The job requires leadership or team-coordination experience and strong understanding of ITIL workflows. · ...

Leading end-user IT service operations across the bank, ensuring stable, secure, and efficient service desk and field support delivery, effective escalation management, SLA performance, user satisfaction, and successful technology rollouts. · ...