Account Manager - Riyadh, المملكة العربية السعودية - MoneyGram International
MoneyGram International
Riyadh, المملكة العربية السعودية
شركة تم التحقق منها
منذ أسبوع
وصف
Account Manager - Saudi ArabiaDescription
Job Summary
The Account Manager (for Saudi Arabia) is responsible for building and developing strong relationships with clients and partners to achieve long-term partnership, as well as connecting with key business executives and stakeholders, serving as MoneyGram's main point of contact for them for any client queries.
Primary Responsibilities
- Drives Volume and Client Retention for the respective account(s) in Saudi Arabia.
- Proactively interprets financial analysis and insights to formulate and drive profitable growth and retention strategies.
- Works closely with the Marketing Teams to build, implement and execute comprehensive, robust and customer focused campaigns to increase client profitable growth and retention.
- Demonstrates thorough knowledge of MoneyGram products and services to further educate business partners and decision makers on the latest MoneyGram products and services.
- Sets driving performance standards and, using pragmatic process and an analytical mindset, supports and work with stakeholders to deliver goals and outcomes.
- Attends periodic meetings with partner(s). to discuss business development pillars including growth, revenues, volumes using SWOT analysis.
- Leads business relationships, meetings, activities, tasks, and work with technical team members to ensure objectives are achieved within prescribed timeframe and budget.
- Understands the partners' specific claims and requirements, works with them to achieve their goals and owns client issue resolution.
- Maintains genuine business relationship with business management & key personnel within each assigned account.
- Acts as direct liaison responsible for the relationship and provides partners with a primary point of contact for all their business needs.
- Assists in coordinating the development of Client Account Management training programs for client operations associates.
- Maintains uptodate database for issue tracking system to manage, document, report and analyse incoming client requests.
- Performs other duties as assigned.
Qualifications
Education
- Minimum required: BA/BS degree in related field preferred or equivalent work experience.
Experience
- 7+ years' experience in account management and farming in Saudi Arabia.
- Demonstrated expertise in independently planning, managing and executing sales strategies.
Essential Skills
- Proven track record in account management and sales for financial services within the Saudi market (preferably international remittance), with a demonstrated ability to increase volumes and client retention.
- Demonstrated experience in building and maintaining client relationships and identifying opportunities to improve business success for both parties.
- Prior exposure in presenting financial product/service opportunities to clients.
- First class interpersonal skills, able to build and maintain credible relationships with partners.
- Strong presentation skills.
- Excellent organizational skills ability to prioritize own workload and liaison with a geographically dispersed team across matrix organization.
- Excellent problemsolving skills able to effectively and proactively identify and analyze problems and find appropriate solutions.
- Commercial acumen able to work with key business partners to maximize business capacity for all parties.
- Able to work in a culturally diverse environment and be sensitive to cultural differences.
- Fluent in both written and spoken in English and Arabic.
- Computer literate able to use Microsoft suite of packages.
- Familiarity with Salesforce would be an asset.
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