CRM Manager - Riyadh, المملكة العربية السعودية - Sweater

Sweater
Sweater
شركة تم التحقق منها
Riyadh, المملكة العربية السعودية

منذ أسبوع

Fatima Al-Mansouri

تم النشر بواسطة:

Fatima Al-Mansouri

مسوّقة للمواهب لبيبي
وصف
Are you a customer-centric individual with a passion for building strong relationships? Sweater, the leading car care app in Saudi Arabia, is seeking a warm and friendly CRM Manager to join our team


As the CRM Manager at Sweater, you will improve customer experience and increase customer retention by developing and implementing relationship strategies.


What you'll do:


  • Design and execute CRM campaigns to target customer segments and improve engagement.
  • Develop and manage customer lifecycle programs to increase loyalty and retention.
  • Analyze customer data for trends, insights, and actionable recommendations.
  • Collaborate with crossfunctional teams for a seamless customer experience across channels.
  • Implement feedback mechanisms and monitor customer satisfaction levels.
  • Continuously optimize CRM processes and technologies for efficiency and effectiveness.


If you're a friendly and results-driven individual with a knack for building meaningful customer relationships, we'd love to hear from you Join us at Sweater and be a part of our mission to provide the region's most convenient car care experience.


Requirements:


What we're looking for:


  • Proven experience as a CRM Manager or similar role.
  • At least 4 years of experience in CRM is required.
  • Minimum of 2 years of experience at a growth stage startup.
  • Analytical mindset with the ability to interpret data and generate meaningful insights.
  • Experience in the tech or appbased industry is a plus.
  • Experience in managing a team is preferred.

Benefits

  • Comprehensive Private Health Insurance
  • Generous Paid Time Off
  • Performance Bonus Program
  • Be a part of an exceptional team that is pushing the boundaries to reach to IPO.
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