Field Coach Trainer - Riyadh, المملكة العربية السعودية - Louis Vuitton Malletier
منذ أسبوع
وصف
Position:
Reporting to the Regional Learning Manager, you will bring an entrepreneurial attitude across multiple stores to deliver outstanding Service Excellence &
Brand Experience:
Accompany retail managers:
Lead by example:
demonstrate best-in-class floor management, client experience, coaching of CAs.
Coach retail managers on effective shop floor management skills.
Drive the feedback & coaching ethos to develop & motivate their teams.
Partner with retail management to drive change:
Lead store based workshops & leverage retail expertise to improve the service excellence through enhanced shop floor management organization & operational competence.
Accelerate the adoption of LV digital tools and foster an omni channel mindset and ensure a seamless client experience in-store & on-line.
Brand Experience:
Identify opportunities to take the team to a higher level as ambassadors of our brand exploring High End and Fashion.
Lead transversal product & services workshops (DTP), product essentials training & develop the selling & wardrobing skills of client advisors.
Work on a project basis, partnering with HO (RPM, Merch, Client & HR), to deploy learning initiatives tailored to the stores specific needs.
Champion the Learning tools (LABS, LiVE events, APPs) to ensure blended learning is an integral part of store priorities, incl.
On-boarding: Lead learning rooms to build strong selling & wardrobing skills and empower managers and buddies to deliver an efficient Employee onboarding experience.
Profile:
We are looking for a knowledgeable luxury retail expert with extensive experience providing practical feedback and training to improve team performance.
demonstrated experience facilitating engaging training modules in a retail environment
a thorough understanding of what it means to deliver a luxury customer experience
prior results of how you have successfully trained and succeeded retail teams
Innovative ideas of future ways we can continue to deliver world - class training
المزيد من الوظائف من Louis Vuitton Malletier
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Store Director Ksa
Riyadh, المملكة العربية السعودية - منذ 4 أيام