Product Support Specialist - Riyadh, المملكة العربية السعودية - IQVIA

IQVIA
IQVIA
شركة تم التحقق منها
Riyadh, المملكة العربية السعودية

منذ أسبوع

Fatima Al-Mansouri

تم النشر بواسطة:

Fatima Al-Mansouri

مسوّقة للمواهب لبيبي
وصف

Product support specialist - Healthcare
The product support specialist provides technical software support to healthcare professionals and patients who use IQVIA's healthcare software products. They may work for a software company, a healthcare provider, or a third-party support company in relevant capacity.


Job responsibilities

  • Working with technical specialist to install IQVIA software
  • Configuring IQVIA software modules and features
  • Smoke test the releases in UAT where necessary
  • Providing training and guidance on how to use software to end users
  • Troubleshooting software and integration related issues reported by the client
  • Escalating issues to the appropriate teams
  • Keeping uptodate on the latest software releases
  • A strong understanding of healthcare software
  • Prior experience in supporting systems integration with HL7 a big plus
  • Excellent customer service skills
  • Native Arabic speaker
المزيد من الوظائف من IQVIA
انظر جميع وظائف IQVIA