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Service Desk Agent
منذ أسبوع
Masader Riyadh, المملكة العربية السعوديةMasader is looking for a Service Desk Agent to be placed for one of the clients based in KSA Riyadh · Role : Service Desk Agent · CService Desk - Assign all work assignments, commit the team to the work, manage the quality of the work and drive the people management activities wi ...
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Guest Service Agents
منذ 6 أيام
AccorHotel Riyadh, المملكة العربية السعوديةCompany Description · We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and lear ...
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Airport Services Agent
منذ أسبوع
Qatar Airways Riyadh, المملكة العربية السعوديةAbout the role: · An exciting opportunity to join the Qatar Airways Outstations Team. We are recruiting for an Airport Services Agent based in Riyadh, Kingdom of Saudi Arabia. · In this role you will deliver excellent service at the airport, helping create a stress-free environme ...
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Guest Service Agent
منذ أسبوع
Marriott International, Inc Riyadh, المملكة العربية السعودية**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Four Points by Sheraton Riyadh Khaldia, Imam Faisal Bin Turki Street, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Posi ...
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Customer Service Agent
منذ 3 أيام
Hadaf Riyadh, المملكة العربية السعوديةMainly you will be responsible to support our customers by adding data and main information needed to complete the customer's accounts in our system · - Build sustainable relationships and trust with customers through open and interactive communication. · - Provide accurate, vali ...
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Agent-at Your Service
منذ 6 أيام
Marriott International, Inc Riyadh, المملكة العربية السعودية**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management ...
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Guest Service Agent
منذ يوم
HABITAS (Qatar) Riyadh, المملكة العربية السعوديةOur Guest Service team to is the forefront of customer service, ensuring every guest enjoys a seamless and delightful stay. · **This position is located in Qatar, and we will provide full relocation support.** · **Responsibilities**: · - Coordinate and manage all guest service op ...
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Customer Service Agent
منذ يومين
Urban Company Riyadh, المملكة العربية السعودية**About Urban Company -** · **ONLY FOR SAUDI NATIONALS** · Urban Company is a fulfillment-led marketplace for home services. We believe we are changing the way the world experiences home services. Whether it is home cleaning, handymen, flatpack furniture assembly, gardening, or a ...
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Guest Service Agent
منذ 5 أيام
Hyper space Arabia Riyadh, المملكة العربية السعوديةHyperSpace is a Dubai/Riyadh based future forward entertainment company, building a new format of location based entertainment linking physical and digital experience and customer engagement. · Our parks sit at the convergence of social media arena and real world video game, enga ...
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At Your Service Agent
منذ أسبوع
Marriott International, Inc Riyadh, المملكة العربية السعودية**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Courtyard Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Rel ...
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Guest Service Agent
منذ أسبوع
Talent Pal Riyadh, المملكة العربية السعودية**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Four Points by Sheraton Riyadh Khaldia, Imam Faisal Bin Turki Street, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Posi ...
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At Your Service Agent
منذ أسبوع
Marriott International, Inc Riyadh, المملكة العربية السعودية**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **P ...
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Agent-at Your Service
منذ أسبوع
Marriott International, Inc Riyadh, المملكة العربية السعودية**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management ...
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Customer Service Agent
منذ 4 أيام
MENA Business Investment Group Riyadh, المملكة العربية السعوديةThe Role · - Analyze complex issues and develop innovative solutions to address client challenges. - Collaborate with cross-functional teams to gather relevant information and data. - Conduct in-depth research to gain insights into industry trends and best practices. - Prepare de ...
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Senior Airport Services Agent
منذ أسبوع
Qatar Airways Riyadh, المملكة العربية السعوديةAbout the Role · An exciting opportunity to join the Qatar Airways Ground Services Outstations Team to support our operations in Riyadh, Kingdom of Saudi Arabia. we are currently recruiting for the role of Senior Airport Services Agent. · The successful applicant will be responsi ...
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Butler Service Desk Agent
منذ أسبوع
Marriott International, Inc Riyadh, المملكة العربية السعودية**Additional Information** (Saudi only) · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · ...
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Tamayyaz- Guest Service Agent
منذ أسبوع
AccorHotel Riyadh, المملكة العربية السعودية**Company Description** · "Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On J ...
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Dynamic Logics Consultancy Riyadh, المملكة العربية السعوديةA Freight Forwarding Company located in Riyadh KSA is looking for a Customer Service Agent. · With experience in a Freight Forwarding company in KSA with the same role as Customer service. · With salary offer based on experience. · **Note: Applicant must be an immediate joiner.** ...
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Guest Service Agent
منذ أسبوع
Talent Pal Riyadh, المملكة العربية السعوديةJob Number · Job Category Rooms & Guest ServicesOperations · Location Four Points bySheraton Riyadh Khaldia Imam Faisal Bin Turki Street Riyadh SaudiArabia Saudi Arabia VIEW ON MAP · Schedule FullTime · LocatedRemotely N · Relocation N · Position Type NonManagement · Welcome ...
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Swiss Service Agent
منذ يومين
Swissôtel Al Maqam Makkah Riyadh, المملكة العربية السعوديةProvide and dispatch immediate actions to all guest concerns. · Ensure follow-up of action is completed with-in the quoted time. · Work with related departments to ensure efficiency in meeting guests needs. · Promotes hotel services and amenities to encourage an exceptional resor ...
At Your Service Agent - Riyadh, المملكة العربية السعودية - Marriott
وصف
Job Number
Job Category Rooms & Guest Services Operations
Location Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.