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    Guest Service Agent - Riyadh, المملكة العربية السعودية - Talent Pal

    Talent Pal
    Talent Pal Riyadh, المملكة العربية السعودية

    منذ أسبوع

    Default job background
    وصف
    Job Number
    Job Category Rooms & Guest ServicesOperations
    Location Four Points bySheraton Riyadh Khaldia Imam Faisal Bin Turki Street Riyadh SaudiArabia Saudi Arabia VIEW ON MAP
    Schedule FullTime
    LocatedRemotely N
    Relocation N
    Position Type NonManagement

    Welcome to ourfamily

    As a worldclass leader in the travel industry theres nobetter place to make your mark. If you have the natural ability tocommunicate and enjoy working with others we welcome you to joinour global family. Here you will find a place where yourpersonality and ideas are as appreciated as the work you do. Eachday will open your mind to a world of possibilities growthopportunities and the chance to meet people from all corners of theglobe.


    The impact youll make

    No matter whether a guestarrives weary from their travels or excited for a vacation you knowwhat to do to make them feel at home. They will appreciate thepristine lobby your warm welcome and your efficiency in gettingthem checked in and pointed in the right direction. When they knowyou genuinely care about the quality of their stay you areoperating at a level of excellence.

    What youll do

    • Organizeconfirm and process guest checkins/ checkouts and adapt for anychanges
    • Secure payment verifying and adjustingbilling as needed
    • Provide guests with room andhotel information directions amenities and localinterests
    • Run daily reports reviewing to seewhat needs to be communicated to the next shifts staff
    • Complete cashier and closing reports counting the bank atthe end of each shift securely
    • Accept andrecord wakeup calls delivering to the right department
    • Communicate any emergency lost item or theft to propersecurity staff and/or authorities
    • Keepcontingency lists in case of emergency and communicate anynecessary messages

    Perks youdeserve

    Well support you in and out ofthe workplace by offering:

    • Teamspirited coworkers
    • Encouraging leadership
    • Support tolive a life of wellbeing and happiness
    • Opportunities to serve and give back to thecommunity
    • Discounts on hotel rooms gift shopitems food and beverage
    • Recognitionprograms

    What were looking for

    • A warmpeopleoriented demeanor
    • A teamfirstattitude
    • A gift for paying attention to thesmallest details

    This role requires compliance withquality assurance expectations and standards. You may be requiredto stand sit or walk for an extended period of time. Move liftcarry push pull and place objects weighing less than or equal to 10pounds without assistance. Perform other reasonable job duties asrequested by Supervisors.

    Youre welcomed here

    Our highest priority ismaking you feel as welcome as our guests. We want you to feelcomfortable being yourself and to know youre important to us. Youllmake an impact in your role and for that youll be appreciated andvalued.


    Marriott International is an equal opportunityemployer. We believe in hiring a diverse workforce and sustainingan inclusive peoplefirst culture. We are committed tonondiscrimination on any protected basis such as disability andveteran status or any other basis covered under applicablelaw.

    Where timeless classics arewoven with modern details. Where business meets pleasure. Whereeven when travelers are global they can experience the local. As amember of the team you will become part of our united Four Pointsby Sheraton community where everyone is welcome we support eachother and every hotel matters. We provide exactly what guests needin an uncomplicated way. If you are seeking opportunities to putguests at ease in a friendly genuine and approachable environmentjoin our team. In joining Four Points you join a portfolio ofbrands with Marriott International. Be where youcan do your best work begin your purposebelong to an amazing global team andbecome the best version of you.Thisjob has been sourced from an external job board.
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