Front Office Manager at Al Khobar branch - Hilton
وصف
Experience:
Previousexperience as a Front Desk Manager or related positions in hotelsor hospitality establishments. Preferably, experience should be atleast 3-5 years.
Leadership andsupervision:
Ability to effectively lead andsupervise the reception team, directing and motivating them toprovide exceptional customer service.
communicationskills:
Excellent communication skills tointeract with customers and understand their needs and inquiries.The ability to speak multiple languages would bebeneficial.
Organizationskills:
Ability to organize receptions and manageschedules and appointments effectively.
Tact andappearance:
Courteous and professional appearancebecause the front desk manager is the face of thehotel.
Problem dealing skills:
Abilityto deal with customer challenges and solve problems effectively andquickly.
Management skills:
Knowledgeof human resources management principles, budget management andstrategic planning.