Art Director - Al Khobar, المملكة العربية السعودية - Accor Hotels

وصف

One (1) Business Analyst, Senior Level

• Lead the development and implementation of user acceptance testing (UAT) for the Highway Corridor Management System (HCMS).
  
• Develop UAT test case scenarios
  
• Lead a team of UAT testers and regularly assess/monitor performance, provide training, manage workload and encourage/motivate.
  
• Meet regularly with HCMS product leads and provide timely progress updates.
  
• Work with HCMS product team to address issues in a timely manner.
  
• Lead technical training sessions for users.
  
• Lead development of user manuals.
  
• Lead technical support for users.
  
• Provide support as needed during the design and implementation phases of the HCMS product.
  
• Report progress of assignment on a regular basis to Project Management, raise any issue and concerns and propose mitigation strategies.
  
• Lead and/or participate in teams developing solutions within MTOs Operations Division.
  
• Support feasibility analysis, project scoping and provide project work estimates.
  
• Participate in Joint Requirements Planning and Joint Application Design sessions.
  
• Analyze and map processes / data for current state and future state.
  
• Participate in Requirements development involving requirements elicitation, elaboration, analysis, specification and validation.
  
• Use of ministry mandated requirement management tools and templates for requirements
  
• Review and feedback of technical design documents.
  
• Conduct and/or participate in walkthroughs at each project milestone.
  
• Knowledge transfer to Product Owner team at all stages of the assignment.
  
• Report status to, and follow overall direction from, Business Leads.
  

The Deliverables include (but are not limited to):

• Business Cases and Request for Bids
  
• Business requirements / rules
  
• Business process models
  
• Business / Data Glossary
  
• Business and System use cases
  
• User epics, stories and themes / Product backlog and sprint plans
  
• Data requirements / models (conceptual / logical)
  
• Functional and Non-functional requirements
  
• Requirements Traceability Matrices
  
• User Interface specifications, low and high-fidelity prototypes
  
• Report specifications
  
• Test plan/strategies, test cases
  
• Risks and Issues
  
• Status reports
  
• Work plans, e.g. requirements management plan
  
• Artefacts/documents required for enterprise architecture development from a business needs point-of-view (contextual and conceptual), as required for the Architecture Governance Point review process
  
• Other artefacts as determined by the project
  
• Skill Set Requirements
  
• Experience in leading, planning, organizing and implementing testing efforts
  
• Knowledge with Solutions Development Life Cycle (SDLC) and structured methodologies including agile, waterfall and iterative
  
• Demonstrable skills and experience with documenting deliverables outlined in Deliverables section
  
• Proven experience with sprint facilitation, interpretation of business needs to technical requirements, facilitation of project meetings for reviews
  
• Experience with the Public Sector architecture.
  
• Demonstrable knowledge of Public Sector applications, databases and systems
  
• Demonstrable knowledge and experience working in accordance with policies and procedures of Public Service Sector
  
• Demonstrable knowledge of Project Management framework in the Public Sector and Architecture Checkpoint requirements
  
• Excellent analytical, problem solving and decision-making skills.
  
• Experience in conducting feasibility analysis, project scoping and providing project work estimates
  
• Experience with requirements development involving requirements elicitation, analysis, specification and validation
  
• Experience with documenting user stories, planning and managing product backlog, planning and managing sprints, and implementing in an iterative manner
  
• Experience executing functional tests, non-functional tests and systems level integration tests
  
• Experience delivering/supporting user acceptance testing and leading/participating in UAT activities
  
• Experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation
  
• Demonstrated experience in the facilitation of project meetings for reviews
  
• Experience in reporting progress of assignment(s) on a regular basis to Project Management and raise any issues / concerns and propose mitigation strategies.
  
• Can work effectively independently and in a team environment.
  
• Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, vendor(s) and other stakeholders.
  
• Excellent facilitation, presentation, time-management and problem-solving skills.
  
• Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s).
  
• Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities.
  
• Creative, innovative, and can think outside the box to visualize solutions that meet business needs.
  
• Knowledgeable in design thinking, have a user-centric mindset and attention to detail.
  
• Knowledge and experience with supporting Public Sector Digital First strategies; experience with working with Digital Service standards including formal submissions for assessments as per official digital standards established
  
• Creative, analytical approach and strong understanding of interaction design principles, including ability and experience to deliver mock-ups using advanced tools
  
• Able to resolve issues in a timely manner, provide options and recommendations.
  
• Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.
  
• Understand business metrics and able to translate business goals and objectives into digital experiences.
  
• Able to prioritize change requests from users and guide the team in determining how best to address them.
  
• Knowledge to ensure compliance with requirements for accessibility and user centric design including Accessibility for Ontarians with Disabilities Act (AODA) and Simpler, Better, Faster Services Act
  
• Strong research skills to perform industry research, provide options and make recommendations for solution improvements.
  

Requirements

Experience and Skill Set Requirements

Modeling and Methodologies

• Demonstrated experience in leading, planning, organizing and implementing testing efforts
  
• Experience conducting user acceptance testing
  
• Experience developing and delivery training to users
  
• Experience providing technical support to users
  
• Demonstrated experience with analyzing and mapping processes / data for current state and future state.
  
• Demonstrated experience with the Software Development Lifecycle (SDLC) and methodologies such as waterfall and Agile methods with a focus on iterative development and delivery
  
• Demonstrated experience with Public Sector Digital Service Standard and Digital assessment processes
  
• Experience with the Zachman framework, Public Sector Architecture Governance Points and deliverables
  

Technical Skills

• Demonstrated experience developing test plans and test case scenarios.
  
• Ability to document requirements using story boarding utilizing tools such as Azure DevOps and Jira
  
• Experience with prototyping tools to deliver high quality prototypes and mock-ups
  
• Experience with reporting tools such as Microsoft Power BI
  

Business Analysis Skills

• Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates
  
• Ability to write high quality business cases, working with corporate governance bodies and navigating approvals
  
• Experience with documenting deliverables (Functional and Non-functional requirements, System Requirements Specifications, Business requirements / rules, Business Process Models, Data Requirements / Models (conceptual / logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan / Strategies, Test Cases etc.)
  
• Demonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirements
  
• Demonstrated ability in conducting feasibility analysis, project scoping and providing project work estimates
  
• Experience with requirements development involving requirements elicitation, analysis, specification and validation
  

Communication Skills

• Excellent analytical, problem solving and decision-making skills
  
• Excellent communication skills
  
• Demonstrated experience in the facilitation of project meetings for reviews
  
• Experience in reporting progress of assignment on a regular basis to Project Management and raise any issues / concerns and propose mitigation strategies
  
• Experience with creating automated information and status reporting
  

Business Subject Matter Knowledge and Expertise

• Good understanding of program & service concepts, general and best practices, business processes & rules, stakeholders & relationships, service delivery models (incl. self service / digital service), private & public partnership, etc in complex and high-impact critical Public services related to permitting businesses, services, or functional areas, in relation to I&IT application software delivery
  

Public Sector Experience

• Experience with Public Sector I&IT Solutions architecture, application design, quality assurance standards, project delivery methodologies, and practices
  
• Demonstrable knowledge of Public Sector applications, databases and systems while developing cross cluster, multi-year business solutions including knowledge of Custom off the Shelf product implementations with third party vendors
  
• Experience working in accordance with Acts, Policies and Procedures of Public Sector Services
  
  

Experience and Skill Set Requirements Modeling and Methodologies Demonstrated experience in leading, planning, organizing and implementing testing efforts Experience conducting user acceptance testing Experience developing and delivery training to users Experience providing technical support to users Demonstrated experience with analyzing and mapping processes / data for current state and future state. Demonstrated experience with the Software Development Lifecycle (SDLC) and methodologies such as waterfall and Agile methods with a focus on iterative development and delivery Demonstrated experience with Public Sector Digital Service Standard and Digital assessment processes Experience with the Zachman framework, Public Sector Architecture Governance Points and deliverables Technical Skills Demonstrated experience developing test plans and test case scenarios. Ability to document requirements using story boarding utilizing tools such as Azure DevOps and Jira Experience with prototyping tools to deliver high quality prototypes and mock-ups Experience with reporting tools such as Microsoft Power BI Business Analysis Skills Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates Ability to write high quality business cases, working with corporate governance bodies and navigating approvals Experience with documenting deliverables (Functional and Non-functional requirements, System Requirements Specifications, Business requirements / rules, Business Process Models, Data Requirements / Models (conceptual / logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan / Strategies, Test Cases etc.) Demonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirements Demonstrated ability in conducting feasibility analysis, project scoping and providing project work estimates Experience with requirements development involving requirements elicitation, analysis, specification and validation Communication Skills Excellent analytical, problem solving and decision-making skills Excellent communication skills Demonstrated experience in the facilitation of project meetings for reviews Experience in reporting progress of assignment on a regular basis to Project Management and raise any issues / concerns and propose mitigation strategies Experience with creating automated information and status reporting Business Subject Matter Knowledge and Expertise Good understanding of program & service concepts, general and best practices, business processes & rules, stakeholders & relationships, service delivery models (incl. self service / digital service), private & public partnership, etc in complex and high-impact critical Public services related to permitting businesses, services, or functional areas, in relation to I&IT application software delivery Public Sector Experience Experience with Public Sector I&IT Solutions architecture, application design, quality assurance standards, project delivery methodologies, and practices Demonstrable knowledge of Public Sector applications, databases and systems while developing cross cluster, multi-year business solutions including knowledge of Custom off the Shelf product implementations with third party vendors Experience working in accordance with Acts, Policies and Procedures of Public Sector Services