Senior Specialist Vendor Performance - Riyadh, المملكة العربية السعودية - Mrsool
وصف
Managing and improving the performance of Vendors across the country. Taking ownership of vendor service levels by measuring compliance, finding performance gaps and execute a plan to fill performance related gapsResponsibilities
- Identify and solve vendor performance related problems by analyzing and deriving insights from large, complex sets of data
- Work alongside the commercial and the logistics teams to reduce fail rate, restaurant delay and food preparation times
- Work closely with country operations, commercial and product teams to optimize customers ordering experience
- Provide input to the restaurant operations strategy and support its implementation in the country along the regional guidelines
- Connect with vendor performance responsible (account managers) in country and build an end to end process for process implementation & review
- Provide weekly updates to country management on projects & performance progress
Requirements:
- Bachelor's Degree
- 46 years of experience in food/grocery tech industry is highly preferred
- Strong communication skills, both written and verbal. Arabic or Urdu is a plus
- Excellent stakeholder management skills: Experience in dealing with crosscultural team members and crossfunctional teams
- Experience in SQL, Data Analytics tools like tableau, looker etc
- Ability to analyze data and derive insights from comprehensive data reports
- Ability to deal with ambiguity, work under pressure, handle stress,
- An individual contributor who can work in a fastpaced environment with a make it happen attitude
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