Regional Trainer - Jeddah, المملكة العربية السعودية - Homecentre KSA

وصف

Learning & Development Planning and Design

Ensure identification and analysis of learning needs in coordination within your territory, in association with retail partners and regional L&D manager, and provide inputs to the concept learning & development team

Using a variety of TNA and Development Centre tools, ensure identification and analysis of learning needs for all staff roles, up to Band 7 within your territory

Work with the Senior Learning & Development team and the Retail School to identify current business objectives and areas of focus that will require further learning & development interventions

Formulate the annual and monthly learning & development calendars for the territories in consultation with the concept and territory teams and circulate the calendar in a timely manner

Work with retail partners (primarily area and concept managers) to analyse development needs at a store level on an ongoing basis

Plan store visit scheduled, based on outcomes of territory development needs analysis and on-going business needs identified by retail partners

Provide inputs to the Content Development team to help design learning content and materials (internally administered) in line with concept/ functional requirements to ensure effective and high quality delivery of training to employees

Work with the Content Development team, to design ad hoc learning materials and programs that your territory specifically requires, to agreed quality standards and deadlines

For store visits, plan appropriate time slots for observation and coaching, to maximise the output and benefit to KPIs for the store from the visit

Learning Delivery & Administration

Deliver the sales, service, product and appropriate functional development programmes for the territories within which you are responsible for

Deliver appropriate individual and group coaching sessions to staff, in-store trainers and management teams upon store visits

Ensure you deliver a bi-annual observation and feedback to each in-store trainer in the stores you hold learning & development responsibility for

Provide follow up coaching to staff, in-store trainers and management team members in-store, once they have attended learning programs as part of their development

Support staff, in-store trainers and management team members in-store in the completion of their action plan, post-learning program attendance

Design and delivery appropriate learning interventions, to support new store openings, store refits and underperforming stores, in liaison with retail partners

Monitor provision of high quality learning interventions to all employees on the basis of identified training needs

Collect employee feedback at the end of every learning & development intervention, and provide the collated report to the Head of Learning & Development

Business Context

Work as a strategic learning partner with your retail partners (area and concept managers) to establish business needs and implement the full learning cycle to address areas of concern

Participate in business and management discussion to understand business priorities and goals

Provide performance coaching to business on ways to improve existing processes and introduce new processes alongside retail partners in-stores

Work with your regional L&D manager to support retail operations, visual merchandising and other appropriate concept departments in the identification of appropriate learning needs, and the implementation of solutions at a store and territory level

Work with your regional L&D manager to develop support plans for new store openings and store refits within your territory

Improve business performance and productivity through training exercises


JOB SPECIFICATION

Qualifications:


Primary Location:
SA-SA-Jeddah


Job:
L&D


Organization:
Homecentre KSA


Schedule label /الجدول الزمني:
Regular


Shift:
Standard


Job Type:
Full-time

Day Job


Job Posting/نشر تسمية الوظيفة:
Nov 20, 2023, 12:33:17 AM