Executive lounge receptionist at branch in Al Khobar - Hilton
وصف
communication skills:
Excellent communication skills to interact effectively with customers and express courtesy and respect.
Experience:
Previous experience in the field of reception or customer service in hotels or hospitality establishments. Previous experience in executive lounges would be beneficial.
Knowledge of languages:
Ability to speak multiple languages, especially English. Knowledge of other languages can be useful if the Executive Lounge accommodates international guests.
Organization skills:
Ability to effectively manage schedules and appointments and be organized at the front desk.
Tact and appearance:
Courteous and professional appearance because the receptionist is the first face that meets customers.
Problem dealing skills:
Ability to deal with customer challenges and solve problems efficiently.
Commitment to quality:
Comply with quality standards and provide high quality service to customers.
Skills to work under pressure:
Ability to work effectively under pressure and manage operations smoothly.
Commitment to honesty:
Commitment to confidentiality and protecting customer and facility information.
Computer skills:
Good knowledge of computer software and reservations systems if this is part of the Executive Lounge employee's duties.