- Participates in the development and implementation of the Revenue Assurance & Fraud Management General Directorate plans.
- Directs and manages the Consumer RA department mandates, providing leadership and facilitating work processes in order to achieve high performance standards.
- Manages and controls change in the Consumer RA department providing guidance and support, necessary for continuous improvement.
- Ensures compliance with organizational policies, procedures and quality standards in the Consumer RA department.
- Drives the framework that governs the Consumer Revenue Assurance practices, policies and procedures.
- Ensures the process of measuring achieved revenue against forecasts, and accounting for any discrepancies.
- Drives the company profitability by minimizing the revenue leakage, optimizing the costs and increasing the recovered revenue.
- Drives Consumer RA activities in each region in order to ensure integrity of financial data with rules and regulations at all levels.
- Ascertains compliance with approved Consumer RA policies and procedures as assurance for top management that any variance is insignificant or commercially justified.
- Ensures the production of monthly and annual reports about Consumer RA and highlight any variations with reasons to brief Top Management on scope limitations.
- Monitors regularly the urgencies to change operational business processes and systems to minimize the risks and potential exposure to revenue leakage.
- Implements latest Consumer RA methodologies/developments and systems used in the telecom industry, lead the development of in-house tools and system that would minimize the risks and potential exposure to revenue leakage.
- Focuses on each of these areas (Product, Rating, Billing, Collection, and Conveyance etc.) in order to detect the leakage, correct or fix the issue and ensure that changes are made to prevent that same issue from occurring in future.
- Ensures regular sanity checks are maintained on subset of services, focusing on main revenue generating services.
- Make recommendations for revenue improvements based on periodic review of tariff's, revenue streams and free offerings.
- Ensures proper tariffs are used for all services provided by STC and that there is a match between the tariffs used and the billing charged to customers.
- Ensure promotional tariffs applied are in accordance to approvals and within the approved promotional period and discontinued when not applicable
- Review interconnection usage settlements are in order for national, international, roaming, etc.
- Be alert and open to new fraud and revenue leakage methodologies/developments in the industry and ensure measures are taken to prevent such occurrences in STC.
- Defines goals and key performance indicators for each member of the team and ensures effective application of the STC performance management process.
- Directs planning and selection of manpower in the Consumer RA department, in line with the business and operational plans.
- Ensures high level of employee engagement and capability development by providing on-going feedback and coaching team members within the Consumer RA department.
- Performs other responsibilities and tasks as directed by the General Manager – Revenue Assurance & Fraud Management in order to meet business objectives.
- Bachelor's degree in Engineering, Information Technology, Business Administration, Finance or a related discipline.
- Master's degree in Engineering, Information Technology, Finance or Business Administration is preferred.
- Professional certifications such as GRAPA, eTOM, TMFORUM preferred.
- Prior experience in Information Technology, Finance, Telecom Engineering including business analysis skills and data mining , Business processes modelling and system architecture.
- Prior experience within the KSA region and/or the Middle East region including knowledge of regulatory environment and context is preferred.
- Strong quantitative and analytical skills.
- Good understanding of telecommunications industry.
- Excellent judgment and creative problem solving skills including conflict resolution skills.
- Principles of financial management and analysis, including an understanding of key profitability metrics and ratios, revenue indicators, etc.
- Knowledge of internationally accepted relevant accounting standards of US GAAP, IFRS and IAS.
- Working knowledge of Revenue Assurance management concepts.
-
Revenue Assurance Leader
منذ أسبوع
NWC Riyadh, المملكة العربية السعوديةEducation and experience: · Bachelor's degree in accounting, business administration, or related field. · At least 2 years of experience in revenue management or related financial operations. · Domain knowledge: · Deep understanding of business processes and revenue models in the ...
-
Test Lead
منذ أسبوع
Cognizant Technology Solutions Riyadh, المملكة العربية السعودية**Job Title: Manual Tester** · **1. Job Summary - highlight project details/what is exciting about the role**: · - 3 to 4 Years IT and Testing experience · - Having Excellent communication and soft skills · - Having strong Telecom Domain Knowledge with Revenue Assurance and Fraud ...
-
Manager/senior Manager
منذ 6 أيام
EY Riyadh, المملكة العربية السعودية**_Manager/Senior Manager -_** **_Financial Sustainability and Spend Efficiency Services, FAAS_** · EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and ...
-
Sales Manager
منذ 5 أيام
IBIS Riyadh, المملكة العربية السعودية**Company Description** · "Why work for Accor? · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so th ...
-
Sales Manager
منذ 3 أيام
Talent Pal Riyadh, المملكة العربية السعودية**Company Description** · "Why work for Accor? · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so th ...
-
Senior Account Manager
منذ 3 أيام
Innovative Solutions Riyadh, المملكة العربية السعوديةInnovative Solutions (IS) is a leading pure-player Cybersecurity company in the GCC established in 2003 having headquartered in Riyadh with presence in Al Khobar, Jeddah, Dubai, and Abu Dhabi. We are the trusted advisor in providing world-class tailored and purposeful Cybersecuri ...
-
Investment Analyst
منذ 5 أيام
ALAQTAR Riyadh, المملكة العربية السعوديةHandling all of Real Estate Investment (REAL ESTATE FUNDS) related activities, including reporting and tracking all funds and · expenditures, carrying out ratio assessments, analyzing resources and revenue, as well as preparing periodic reports to investors while documenting and ...
-
Regional Professional Services Manager
منذ أسبوع
Talent Pal Riyadh, المملكة العربية السعوديةProfessional services within Fortinet, is an integral part of the Customer Success as a result the manager · will collaborate effectively with peers to grow services and customer satisfaction. The regional Manager · is responsible for Professional Services within their geographic ...
-
Partner Business Manager
منذ أسبوع
Hewlett Packard Enterprise Riyadh, المملكة العربية السعوديةPartner Business Manager - Saudi Arabia · This role has been designated as 'Edge', which means you will primarily work outside of an HPE office. · **_ · Job Family Definition:_** · Serves as a trusted adviser to the Partner and develops a mutually beneficial relationship in align ...
-
PricewaterhouseCoopers Riyadh, المملكة العربية السعوديةAssurance - Academy - Marketing Associate - Riyadh - KSA · **Line of Service** · Assurance · **Industry/Sector** · Not Applicable · **Specialism** · Assurance · **Management Level** · Associate · **Job Description & Summary** · A career in Sales and Marketing will provide you wit ...
-
Senior Net Revenue Growth Manager
منذ أسبوع
Arla Foods Riyadh, المملكة العربية السعودية**Business area**:Trade Marketing & Net Revenue Management · **Title level**:Senior Manager · **Position**:Trade Marketing & Net Revenue Manager · **Area of responsibility**: · The Trade marketing & Net Revenue manager drives both; Arla operating categories growth by tailoring th ...
-
Enterprise Sales Manager
منذ أسبوع
First Point Group Ltd Riyadh, المملكة العربية السعودية27596 · Posted: 29/08/2023 · - Negotiable- Saudi Arabia, Riyadh, Middle East Saudi Arabia Riyadh- Permanent- #UrgentRequirement · - First Point Group is working with a leading Telecommunications company based in the Middle East and is supporting them in their search for an Enterp ...
-
Senior, IT Advisory
منذ أسبوع
Aroma City Group Riyadh, المملكة العربية السعودية: · **_More than you expected_** · Our firm across Saudi Arabia operates from**Riyadh, Jeddah, and AlKhoba**r · - and is positioned as one of the world's leading accounting and consulting firms. We offer comprehensive assurance, tax, and specialist advisory services to privately ...
-
Regional Professional Services Manager
منذ أسبوع
Fortinet Riyadh, المملكة العربية السعوديةProfessional services within Fortinet, is an integral part of the Customer Success as a result the manager · will collaborate effectively with peers to grow services and customer satisfaction. The regional Manager · is responsible for Professional Services within their geographic ...
-
Accounting Specialist
منذ 5 أيام
Technogym Riyadh, المملكة العربية السعوديةAccounting Specialist · **Location**:Riyad, 01, SA**Function/Branch**:Finance, accounting and controlling**Type of contract**:Permanent EmployeeOur Company · Technogym inspires · **55 million daily users** to train using our · **innovative & engaging solutions for fitness, sport ...
-
Rawaj - Human Capital Management Riyadh, المملكة العربية السعوديةLeverage your abilities and join the dynamic team of a leading company specializing in the Education industry in Riyadh, Saudi Arabia. · **Job Context**: The COO plays a critical role in driving operational excellence and ensuring that the organization's day-to-day operations are ...
-
Shopify & E-commerce Specialist
منذ 6 أيام
Emdad Riyadh, المملكة العربية السعوديةWe are searching for a systematic e-commerce associate to inspect and inform the infrastructure and content on our company's website. To this end, the e-commerce associate should remain abreast of and contribute to knowledge about products, discounts, and consumers' preferences. ...
-
Professional Services Program Manager
منذ 4 أيام
Fortinet Riyadh, المملكة العربية السعوديةThe Program Manager is responsible for ensuring from start to finish - the delivery of complex projects on time and according to the negotiated Scope of Work. The Program Manager's is expected to manage a virtual team comprising; Customer Contacts, Fortinet Sales, Professional Se ...
-
Diginova Health Solutions Ltd Riyadh, المملكة العربية السعودية**Job Summary**: · Director Business Development & Commercials will lead initiatives to generate and engage with business partners to build new business for the company. He/She will be focused, have strong communication skills, be able to think critically when making plans and ha ...
-
Senior Project Controller
منذ 4 أيام
Hitachi Energy Riyadh, المملكة العربية السعودية**Hitachi ABB Power Grids is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare t ...