- Provide timely, professional, and accurate responses to customers who submit inquiries via phone, email, or chat
- Support customers and end clients on answering questions, track issues or problem reports into our IT help-desk tool and coordinate with technical and sales support teams
- Enter all correspondence and necessary information for problem resolution into our help-desk
- Manage and set customer expectations on timely resolutions of open
- Serve as a customer advocate and interact with internal teams to solve customer issues
- Support setup of new client accounts and users accounts
- Collaborate and follow-up with the product team on cases that require escalation
- Inform customers of critical issues and system updates
- Around 1 year of experience serving in an external client-facing role supporting clients via phone or years of experience using, supporting, or troubleshooting web-based applications is ;
- 1-2 years of experience working in a corporate environment supporting a product or software as a service (SaaS) solution
- Experience with being managed to traditional customer support KPI's such as response time, resolution time, and customer
- Excellent written and verbal communication skills
- Detail-oriented and organized with the ability to prioritize tasks in a deadline sensitive environment
- Strong technical, analytical and troubleshooting skills
- Must have a technical inclination and a basic understanding of computers, internet browsers such as Chrome, Firefox or MS Edge and using software on a daily
- Interest in cloud technology, SaaS and Human Resources
- A passion for delivering exceptional service
- Ability to thrive in a team environment
- Creative problem-solving capabilities, ownership of issues, and excellent organization and follow-up
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Asstdir-human Resources
منذ يومين
Marriott International, Inc Riyadh, المملكة العربية السعودية**رقم الوظيفة** · **التصنيفات** Human Resources · **الموقع** JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia عرض على الخريطة · **الجدول الزمني** Full-Time · **هل تقع في مكان بعيد؟** N · **إمكانية الانتقال إلى موقع آخر؟** N · **نوع الوظيفة** Manageme ...
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Clerk-human Resources
منذ يوم
Marriott International, Inc Riyadh, المملكة العربية السعودية**Номер вакансии** · **Категория работы** Administrative · **Рез.** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia УВИДЕТЬ НА КАРТЕ · **График** Full-Time · **Удаленное расположение?** N · **Возможен ли переезд?** N · **Сфера деятельности** ...
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Supervisor-human Resources
منذ أسبوع
Marriott International, Inc Riyadh, المملكة العربية السعودية**رقم الوظيفة** · **التصنيفات** Human Resources · **الموقع** Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia عرض على الخريطة · **الجدول الزمني** Full-Time · **هل تقع في مكان بعيد؟** N · **إمكانية الانتقال إلى موقع آخر؟* ...
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Human Resources Supervisor
منذ 4 أيام
شركة البصيلي Riyadh, المملكة العربية السعودية**الهدف الوظيفي**: · دعم قسم الموارد البشرية لدى الشركة ستكون بمثابة نقطة الاتصال الأولى للاستفسارات المتعلقة بالموارد البشرية من الموظفين والشركاء الخارجيين. · **المهام والمسؤوليات**: · تنظيم والحفاظ على سجلات الموظفين. · تحديث قواعد البيانات الداخلية (مثل تسجيل إجازة مرضية وغير ...
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Clerk-human Resources
منذ يوم
Marriott International, Inc Riyadh, المملكة العربية السعودية**Número de Empleo** · **Categoría de Empleo** Administrative · **Ubicación** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Posición** Non-Man ...
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Human Resources
منذ يوم
Dr. Sulaiman Al habib Medical Group - Dental Department Riyadh, المملكة العربية السعوديةHuman resources. · ممثل موارد بشرية · Ability to commute/relocate: · - Riyadh: Reliably commute or planning to relocate before starting work (required) ...
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Human Resources
منذ أسبوع
Six Flags Qiddiya City and Aquarabia Riyadh, المملكة العربية السعوديةAs part of our ongoing recruitment process, we are building a CV pool for future opportunities in the HR department at Six Flags Qiddiya City. · If you have experience in HR and are interested in joining our team, please submit your CV along with a cover letter specifying your ar ...
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Human Resources
منذ 3 ساعات
Lucidya Riyadh, المملكة العربية السعودية**About Us**: · Lucidya is one of the fastest-growing SaaS startups in the world & the leading social media analytics tool geared towards the Arabic language. By leveraging AI, Machine Learning & big data technologies, we are on a mission of helping businesses in the MENA region ...
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Asst Mgr-human Resources
منذ أسبوع
Marriott International, Inc Riyadh, المملكة العربية السعودية**Número de Empleo** · **Categoría de Empleo** Human Resources · **Ubicación** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Posición** Manage ...
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Asst Mgr-human Resources
منذ يوم
Marriott International, Inc Riyadh, المملكة العربية السعودية**Номер вакансии** · **Категория работы** Human Resources · **Рез.** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia УВИДЕТЬ НА КАРТЕ · **График** Full-Time · **Удаленное расположение?** N · **Возможен ли переезд?** N · **Сфера деятельности* ...
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Human Resources Intern
منذ 3 أيام
Avient Riyadh, المملكة العربية السعودية**Job Title: Human Resources Intern (Remote Working)** · Avient Corporation (NYSE: AVNT) provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world. Examples include: · - Unique t ...
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Asstmgr-human Resources
منذ أسبوع
Marriott International, Inc Riyadh, المملكة العربية السعودية**Job Number** · **Job Category** Human Resources · **Location** JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **JOB SUMMARY** · As ...
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Human Resources Officer
منذ يومين
IKAR Trading L.L.C Riyadh, المملكة العربية السعوديةThe HR Officer role is to supporting the daily HR activities and assisting in coordinating HR policies, processes and relevant documents. This role also includes handle a variety of personnel related administrative duties: act as the liaison between HR managers and employees, ens ...
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Human Resources Coordinator
منذ 3 ساعات
Hyatt Regency Riyadh Olaya Riyadh, المملكة العربية السعوديةSummary · At Hyatt Regency Riyadh Olaya, we are looking for Human Resources Coordinator to be part of the team · You will be responsible · - Providing an excellent and consistent level of administrative support to your customers. · - Assisting the Director of Human Resources in t ...
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Human Resources Coordinator
منذ يومين
Hyatt Regency Riyadh Olaya منطقة الرياض, المملكة العربية السعوديةSummary · You will be responsible to provide an excellent and consistent level of administrative support to your customers. · You will be responsible for the government system and to ensure that all Human Resources Tasks and Reponsibilities for Administration work must be complet ...
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Human Resource Consultant
منذ يومين
Fircroft Arabia Riyadh, المملكة العربية السعودية**Position Overview**: · **Key Responsibilities**: · **SOP Development**: · - Create, implement, and enhance Standard Operating Procedures (SOPs) to streamline HR processes and ensure compliance with company policies and regulations. · **Organizational Structure**: · - Evaluate, ...
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Human Resource Coordinator
منذ أسبوع
Hjeen Roasters Riyadh, المملكة العربية السعوديةThe Human Resource Coordinator completes administrative duties for the human resources department of an organization. They assist HR managers with recruitment, maintain employee records, assist with payroll processing and enforcing company policies and practices. · **Responsibili ...
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Human Resources Supervisor
منذ أسبوع
Marriott International, Inc Riyadh, المملكة العربية السعودية**Job Number** · **Job Category** Human Resources · **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · As ...
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Manager Human Resource
منذ 6 أيام
AlgoRepublic Private limited Riyadh, المملكة العربية السعوديةAs a Human Resources Manager you will play a pivotal role in fostering a positive and productive work environment. You will be responsible for managing all aspects of human resources, from recruitment and employee onboarding to performance management and employee relations. This ...
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Human Resource Manager
منذ يوم
Liugong Machinery Middle East FZE Riyadh, المملكة العربية السعوديةHuman Resource Manager( Saudi National Only) · We are looking for an HR manager to lead our HR team. You will take ownership of all HR matters across the company from recruitment to performance reviews, wage reviews, disciplinary action, and learning and development. To perform w ...
Director of Human Resources - Riyadh, المملكة العربية السعودية - Nahdi Medical Pharmacies Company
وصف
We are actively seeking a solutions-oriented Software Support Specialist (Agent) to join our team You will be directly responsible providing functional customer support through various mediums such as phone, email, and online This role is a great opportunity for anyone interested in joining a fast-paced culture and growth within an
EMP Trust HR is a leading provider of Human Capital Software on SaaS platform and provides solutions for talent management, onboarding and related solutions and provides a flexible work environment with opportunities to grow your ; We support Fortune 500 companies, Small and Large Enterprises, State and local agencies and provide a dynamic, fun work
Here's what you'll be doing:
Here's what you'll need:
An Associates or Bachelor's degree ;Exceptional candidates with strong educational credentials, web / computer knowledge and good communications skills will be considered in lieu of A background in Human Resources or study in HR will be considered an
Proficiency in MS Excel, Word, Email Outlook is required
Training: Training will be provided on company's SaaS software and related help desk tools and components for selected
Candidates who are selected will be required to complete a background check and drug screening and must be qualified work in the United States without a visa EMP Trust HR uses E-Verify for workforce eligibility checks with the Department of Homeland security
Education: Bachelor's (Preferred)
Work Location: Gaithersburg, MD
We provide flexible working arrangements and work hours for employees who have to deal with unexpected family ;