- Supervise and leads employees. Understanding employee positions well enough to perform duties in employees' absence.
- improve service by communicating with and assisting employees to understand guest needs and by providing guidance, feedback, and individual coaching when needed.
- ensure that the guest experience team is trained to provide fast, efficient, resolutive, and personalized service.
- an expert in all hotel/membership operation and booking procedures, policies, and systems and ensure all information is kept up to date: Hotel, Rooms, F&B, Membership, Spa &Gym.
- Ensure operating procedures and standards are implemented, maintained, and reviewed.
- Support the team with the handling of all guest/member requests, reservations, and orders as required
- Ensure regular communications with the line manager, team member, and other outlets where the departments directly relate to (i.e. Front- Office, Housekeeping, Room Service, Membership, etc.)
- Serve as a leader in always using proper vocabulary and phone etiquette.
- Work together with the team to always provide proper recommendations and suggestions to guests upon request.
- Assist with OpenTable system set-up and feedback as required.
- With good luxury experience in the hotel industry in the middle east, experience in Qatar is an advantage.
- Advanced knowledge of OpenTable.
- Excellent communication skills.
- Strong people management skills and experience with managing a team.
- Ability to build strong relationships at all levels and with guests.
- Previous experience in a similar role, preferably multi-site and high-end brand.
- Must be friendly and attentive.
- A passion for hospitality and customer service.
- Must have a high level of both spoken and written English.
- Ability to work under pressure.
- Ability to motivate and drive the team.
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Account Manager
منذ أسبوع
Alfa Laval Dhahran, المملكة العربية السعوديةAt Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. A ...
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Signature Account Manager SAM
منذ 4 أيام
Talent Pal Al Khobar, المملكة العربية السعوديةالتزام توليا: · التنوع والمساواة والإدماج · من واجبنا إنشاء وتعزيز شركة متنوعة وشاملة حيث يشعر جميع توليانز بأنهم محتفى بهم. يُرحب بجميع الأفراد، ويتم تشجيعهم على التعبير عن أنفسهم بحرية ويتم مكافأتهم للظهور بصدق كل يوم. عن طريق توظيف النساء، وأفراد الجاليات الملونة، وذوي الإعاقا ...
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Sales Account Manager
منذ يوم
Giza Systems EG منطقة الشرقية, المملكة العربية السعوديةIdentify leads or opportunities for all LoBs across his assigned account to achieve his sales target and engages in an assessment of the opportunity with input from the LoB Managers concerned. · - Prepare and maintain a complete information to be ready for reporting all the time, ...
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Senior Sales Account Manager
منذ 4 أيام
Giza Systems EG منطقة الشرقية, المملكة العربية السعوديةResponsible for a sales target across designated account and a marketing target to bring in leads for all Line of Business(s) across assigned account as per the sales management strategy · - Successfully build and maintain client relationships · - Acquire new clients and manage e ...
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Senior Account Manager
منذ أسبوع
Leo Burnett Qatif, المملكة العربية السعودية**Company Description**: · The Senior Account Manager will be responsible for managing and maintaining the social media presence of our client on various platforms, including Twitter, Facebook, Instagram, Snapchat, and TikTok. The primary focus of this role will be to lead the cl ...
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Account Management Director
منذ 3 أيام
DHL Qatif, المملكة العربية السعودية**Objective**: · Lead account management and provide input to and lead the implementation of functional strategy to expand and maintain customer base, deliver net growth, revenue, profitability, and service targets for key accounts in line with country strategy, financial objecti ...
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Senior Accountant
منذ أسبوع
Waed Ventures Dhahran, المملكة العربية السعوديةJob Purpose: · **Accountant **position is responsible for preparing calculations/ workings, accounting, and analysis in support of the financial activities of the company. · **Functional Duties**: · **1- Budgets and Plans** · - Prepare annual budgets, quarterly management account ...
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Finance Manager
منذ أسبوع
Adecco Dhahran, المملكة العربية السعودية**Finance Manager - Arabic Speaker** · Adecco is currently recruiting for Finance Manager - Arabic Speaker for our client who are leading prime technology/ digital consulting expert. · *This job posting is for a permanent placement position based in KSA* · Our client is looking f ...
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Kuok (Singapore) Limited Dhahran, المملكة العربية السعودية**This position is for PaxOcean Group, a company under Kuok (Singapore) Limited.** · **Accountant (To be base in Saudi Arabia)** · **Summary of the role** · This incumbent will be required to set up finance operation for a newly incorporated company in Saudi Arabia and responsibl ...
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Account Receivable
منذ 4 أيام
Marriott International, Inc Dhahran, المملكة العربية السعودية**Job Number** · **Job Category** Finance & Accounting · **Location** Courtyard Jubail, King Faisal West Street Building No. 8557, Jubail, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Manage ...
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Supervisor-accounting
منذ أسبوع
Marriott International, Inc Dhahran, المملكة العربية السعودية**Job Number** · **Job Category** Finance & Accounting · **Location** Courtyard Jubail, Centrally located in Jubail on the Dhahran-Jubail Hwy, Jubail City, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position ...
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Cost Accountant
منذ يومين
Rawabi Holding Co. Dhahran, المملكة العربية السعوديةRawabi Holding Company · Jubail, Saudi Arabia · Posted 2 hours ago · Expires in 2 months · **Job Purpose** · The main purpose of the Cost Accountant job is to validate, Allocate and analyze production costs. · **Principal Accountabilities** · - Collect cost information and mainta ...
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Project Director
منذ أسبوع
MPH Global Services Dhahran, المملكة العربية السعوديةCategory: Oil and Gas · Industry: Oil & Gas · City/Country: Jubail, Saudi Arabia · Location: Jubail · We are looking for a **Project Director** **with the following details: · **Location : Jubail, Saudi Arabia** · **Work Status : Resident, Single** · **QUALIFICATIONS** · - Proven ...
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Apq Procurement Administrator
منذ أسبوع
Air Products Dhahran, المملكة العربية السعوديةMEET-KSA-Dhahran · **Job Description and Qualifications** · **COMPANY PROFILE**: · Air Products Qudra is a regional development and investment joint venture (JV) between Air Products and Qudra Energy, a subsidiary of Vision Invest. Air Products is a world-leading industrial gases ...
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Auditor-income
منذ يومين
Marriott International, Inc Dhahran, المملكة العربية السعودية**Job Number** · **Job Category** Finance & Accounting · **Location** Courtyard Jubail, King Faisal West Street Building No. 8557, Jubail, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Manage ...
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Clerk-accounting
منذ أسبوع
Marriott International, Inc Dhahran, المملكة العربية السعودية**Job Number** · **Job Category** Finance & Accounting · **Location** Courtyard Jubail, King Faisal West Street Building No. 8557, Jubail, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Manage ...
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Project Engineer Iii
منذ 3 أيام
Fluor Corporation Dhahran, المملكة العربية السعوديةThe purpose of this position is to plan and perform work requiring sound technical judgment in the evaluation, organization, and execution of project management assignments worldwide. This role has the responsibility to perform the essential job duties and functions as listed bel ...
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Operations Specialist
منذ أسبوع
Face Contracting Company Dhahran, المملكة العربية السعودية**Objectives**: · - Maintain constant communication with managers, staff, vendors and clients to ensure proper operations of the company · - Develop, implement, and maintain quality assurance protocols · - Increase the efficiency of existing processes and procedures to enhance th ...
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Corporate Health Centers
منذ أسبوع
Bupa Arabia Dhahran, المملكة العربية السعوديةKey Accountabilities: · CareConnect Office Operations; · - Coordinate appointments and meetings to manage calendars and schedules. · - Arrange domestic and international travel, including flight, hotel, and car rental reservations. · - Greet visitors answer incoming phone calls. ...
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IT Project Manager
منذ يومين
DHL Dhahran, المملكة العربية السعودية**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** · Would you like to become part of the world's most international company in the world? · A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 c ...
Account Manager - Dhahran, المملكة العربية السعودية - VMware
وصف
We are looking for an experienced Restaurant Reservations Manager for our client in Doha, Qatar.
Administering Guest Experience functions, ensuring that the highest levels of hospitality and service are provided. Areas of responsibility include all aspects of the reservations process for Rooms, F&B, and Spa, membership events, and telephone and email queries from both internal and external guests.
The Assistant Guest Experience Manager will ensure the effective and smooth running of the department, managing the day-to-day shift operations, ensuring service levels are delivered to the expected high standards, and supporting, guiding, and motivating all team members in their duties.
Duties and Responsibilities:
The ideal candidate for this position will have:
Remote Work :
No
