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    Implementation Onboarding Manager - Riyadh, المملكة العربية السعودية - Michael Page

    Michael Page
    Michael Page Riyadh, المملكة العربية السعودية

    تم العثور عليها في: Talent SA C2 - منذ يومين

    Michael Page background
    دوام كامل
    وصف
    • Newly established organization|lead role in a Fintech Startup

    About Our Client

    Fintech Startup

    Job Description

    As the Implementation Onboarding Manager based in Riyadh, you will have the following responsibilities::

    Responsibilities:

    • Optimize Onboarding Processes: Develop and implement strategies to streamline the onboarding process, reducing friction and improving overall efficiency.
    • Material Development: Create and enhance onboarding materials, including documentation, guides, and multimedia content, to facilitate a clear and user-friendly onboarding experience.
    • Customer Collaboration: Work closely with customers to understand their unique onboarding needs, ensuring a personalized and tailored experience for each client.
    • Workflow Testing: Actively engage with customers to test onboarding workflows, identifying pain points, bottlenecks, and areas for improvement.
    • API Integration: Leverage API inputs to enhance and automate aspects of the onboarding process, ensuring a seamless integration with our Fintech services.
    • Problem Resolution: Quickly address issues and challenges faced during onboarding, collaborating with cross-functional teams to implement effective solutions.
    • Continuous Improvement: Implement feedback loops and mechanisms for continuous improvement, staying abreast of industry best practices and incorporating them into our onboarding processes.

    The Successful Applicant

    • Bachelor's degree in Business, Finance, Computer Science, or a related field.
    • Minimum of 5 years of experience in onboarding implementation within the Fintech sector.
    • Proven track record of successfully optimizing onboarding processes and improving customer experiences.
    • Strong understanding of API integration and ITs application in Fintech services.
    • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and diverse stakeholders.
    • Analytical mindset with the ability to identify and address challenges through data-driven insights..

    What's On Offer

    nc

    Contact: Antoine Gordon

    Quote job ref: JN
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