- Answer and respond to incoming calls from customers in a professional and timely manner.
- Provide accurate information about our diagnostic services scheduling appointments and resolving client concerns.
- Keep customer records uptodate and maintain a high level of accuracy and attention to detail.
- Follow call scripts and guidelines to ensure consistent and effective customer service.
- Collaborate with teams across the organization to address customer needs and ensure a seamless service experience.
- Identify and escalate priority issues or complaints to the appropriate department.
- Meet individual and team performance targets and goals.
- Stay uptodate with company updates policies and industry trends
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Talent Pal Jeddah, المملكة العربية السعودية**Company Description** · Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haram and the Holy Ka'aba. This 76-story hotel, one of the world's tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endow ...
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Talent Pal Jeddah, المملكة العربية السعوديةJobDescription · Purpose of Role: · To assist management in maintaining customer operationsquality of service. To supervise develop and gear the performanceof the customer service representatives towards agreed upon goals.Manage daytoday planning and operations. Act as a focal po ...
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Call Center Customer Service Representative
منذ 6 أيام
Talent Pal Jeddah, المملكة العربية السعوديةJob DescriptionManage inbound and outbound calls in a timelymanner. · Assess the exact requirements ofcustomers and provide appropriate solutions with utmost clarity andconciseness. · Explain all the essential detailsof the organizations products and services to captivate thecust ...
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Call Center Customer Service Representative
منذ 5 أيام
Talent Pal Jeddah, المملكة العربية السعوديةJob DescriptionManage inbound and outbound calls in a timely manner. · Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness. · Explain all the essential details of the organizations products and services to captivate the ...
Call Center Agent - Jeddah, المملكة العربية السعودية - Talent Pal
وصف
Al Borg Diagnostics a leading provider of diagnostic health services is seeking motivated individuals to join our team as Call Center Agents. As a Call Center Agent you will be responsible for answering incoming calls and providing exceptional customer service to our clients.
At Al Borg Diagnostics we value the importance of reliable and efficient customer service. As a Call Center Agent you will play a crucial role in providing accurate information addressing customer inquiries and resolving any issues or concerns they may have.
If you have excellent communication skills a positive attitude and the ability to work in a fastpaced environment we would love to have you on our team.
Responsibilities
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