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    Guest Services Coordinator - Pretoria, المملكة العربية السعودية - Kontak Recruitment

    Kontak Recruitment
    Kontak Recruitment Pretoria, المملكة العربية السعودية

    منذ 4 أيام

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    دوام كامل
    وصف

    Minimum Requirements:

    • Proficient in English, both verbal and written, with excellent communication skills.
    • Professional demeanour with a focus on hospitality and customer service.
    • Strong listening skills and the ability to be sensitive, understanding, and responsive to guest needs.
    • Calm, patient, and capable of managing stressful situations gracefully.
    • Ability to work effectively as part of a team.
    • Must possess a valid driver's license.
    • Comfortable working hospitality hours.

    Duties:

    • Manage guest check-ins and check-outs, ensuring a smooth and welcoming process.
    • Respond to additional guest requests such as booking airport shuttles, arranging transportation, and providing access codes.
    • Prepare and serve light breakfasts, coffees, and other beverages to guests.
    • Maintain a high level of customer service and care throughout all guest interactions.
    • Handle all guest communications including emails and messages via WhatsApp and Instagram.

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